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Guest Message by DevFuse

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Whole Home DVR disconnected service


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3 replies to this topic

#1 OFFLINE   sigma1914

sigma1914

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Posted 30 August 2013 - 09:49 AM

I called yesterday to get a deal on ST Max and that went great. I check my account today and WHDVR removed, so I call. Tech said it's a known issue, and I should be restored by tonight. I swore I saw a topic like this, recently, but couldn't find it.


If you stop responding to them or put them on ignore, then eventually they'll go away.

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#2 OFFLINE   haggis444

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Posted 30 August 2013 - 11:58 AM

Are you getting the "No networked DVRs found" under the status on whole-home?  I just noticed I have nothing in my playlists except the local content and when I go to status that is what I see, hoping my issue is the same one that they already know about...However my account says:

 

 

Whole-Home DVR
$3.00 per month

 

 

That sounds different than what you are seeing on your account?




(1) HR44-700 | (2) HR24-500 | (2) C41 | My Setup


#3 OFFLINE   sigma1914

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Posted 30 August 2013 - 12:10 PM

Mine says WHDVR isn't authorized on my status under the settings menu, and on the website.


If you stop responding to them or put them on ignore, then eventually they'll go away.

#4 OFFLINE   haggis444

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Posted 30 August 2013 - 02:42 PM

Rebooting all three took care of my issue.




(1) HR44-700 | (2) HR24-500 | (2) C41 | My Setup





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