Best Answer BMWBig6 , 14 September 2013 - 04:06 AM
DirecTV's new equipment fixed the problem. Yesterday they successfully installed a Genie and Genie Mini yesterday, replacing my 2 H24 HD receivers and relocating 2 HR24 DVRs. They removed the old BB CCK, and replaced it with a new Broadband "Connected Home Adapter" that looks like this:
When everything was booted up, they were immediately assigned IP addresses by the router's DHCP server. They connected to the internet within seconds, and Whole Home as well as internet services like OnDemand, etc. work great!
Thanks everyone for your help in troubleshooting this issue. I never learned why it happened in the first place, but the new DECA II adapter did the trick!Go to the full post