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Guest Message by DevFuse

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NHL Center Ice and GenieGO to be Fixed?


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54 replies to this topic

#21 OFFLINE   TheRatPatrol

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Posted 10 September 2013 - 07:10 PM

I pay for the CI and Game Center.

I pay for both too, not only to watch games away from home but to get the Canadian HD feeds. They looked good last year, better than D* over compressed SD.

The only thing I don't like about Game Center is you can't watch your local teams or games on NBCSN.

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#22 OFFLINE   islesfan

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Posted 11 September 2013 - 03:49 PM

Well, that and paying twice for what NBA and NFL fans pay once for.


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#23 OFFLINE   TheRatPatrol

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Posted 11 September 2013 - 04:44 PM

Well, that and paying twice for what NBA and NFL fans pay once for. Sent from my iPad using DBSTalk


That too.

#24 OFFLINE   fireponcoal

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Posted 12 September 2013 - 04:23 PM

That too.



NFL fans pay a little more as well and if the NHL offered a similar model I would jump at the chance to subscribe.


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#25 OFFLINE   islesfan

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Posted 13 September 2013 - 09:05 AM

OK, I just got a call from Ellen's office, and the official word is the problem is fixed!  She told me (I forgot her name) that they spent the week trying to recreate the problem and could not.  NHL Center Ice recordings will transcode using the Genie Go with only one limit: Recordings of over 5 hours pass the limit and cannot transcode (3 hours for Android).

 

We should be good to go for this season!


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#26 OFFLINE   islesfan

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Posted 13 September 2013 - 09:08 AM

NFL fans pay a little more as well and if the NHL offered a similar model I would jump at the chance to subscribe.


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NBA League Pass viewers do not pay more, however, and they get League Pass online and mobile included.


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#27 OFFLINE   sigma1914

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Posted 13 September 2013 - 09:46 AM

OK, I just got a call from Ellen's office, and the official word is the problem is fixed!  She told me (I forgot her name) that they spent the week trying to recreate the problem and could not.  NHL Center Ice recordings will transcode using the Genie Go with only one limit: Recordings of over 5 hours pass the limit and cannot transcode (3 hours for Android).

 

We should be good to go for this season!

I'd wait to sub until you see for yourself during the free preview ... unless you're going to sub anyway.


If you stop responding to them or put them on ignore, then eventually they'll go away.

#28 OFFLINE   islesfan

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Posted 13 September 2013 - 09:52 AM

I'd wait to sub until you see for yourself during the free preview ... unless you're going to sub anyway.


I'm in the auto-renew anyway, so as angry as I was, I'm gonna stick it out one more season. I have a Sony Bravia and Apple TV which both have NHL Gamecenter built in, so if it ain't fixed, I switch next season. For me, since I commute across open desert, Gamecenter won't do what Genie could. Little to no Internet coverage for most of my trip.


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#29 OFFLINE   trh

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Posted 13 September 2013 - 09:57 AM

Did you tell her that in Feb that same office said out of market games are not meant to be transcoded to the GenieGo?

How did they try and recreate it if there were no games being broadcast on CI?

I always could use the GenieGo for NBC, NHLN, NBCSN and my local RSN games. Just no out of market games

Edited by trh, 13 September 2013 - 10:00 AM.


#30 OFFLINE   trh

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Posted 13 September 2013 - 10:02 AM

I like Sigma's suggestion. Maybe if it is working during the historical free preview, I will subscribe again. But not unless it works.

#31 OFFLINE   peds48

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Posted 13 September 2013 - 01:08 PM

Did you tell her that in Feb that same office said out of market games are not meant to be transcoded to the GenieGo?

How did they try and recreate it if there were no games being broadcast on CI?

I always could use the GenieGo for NBC, NHLN, NBCSN and my local RSN games. Just no out of market games

Hmmm, good points which I love to hear the answers 


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#32 OFFLINE   fireponcoal

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Posted 14 September 2013 - 08:48 AM

I pay for both too, not only to watch games away from home but to get the Canadian HD feeds. They looked good last year, better than D* over compressed SD.

The only thing I don't like about Game Center is you can't watch your local teams or games on NBCSN.


This was the exact reason I purchased a GameCenter subscription myself...


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#33 OFFLINE   islesfan

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Posted 14 September 2013 - 06:31 PM

Hmmm, good points which I love to hear the answers


No, I didn't tell her that.


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#34 OFFLINE   peds48

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Posted 14 September 2013 - 08:23 PM

No, I didn't tell her that.


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maaaannnn, now i'll be in limbo !rolling


Here’s to the crazy ones.
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They’re not fond of rules, and they have no respect for the status quo.


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#35 OFFLINE   trh

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Posted 15 September 2013 - 06:33 PM

Good sign today.

 

I was able to watch ST games OOH, using Watch Now on a GenieGo device and transcode a manually recorded game to my iPad (and watch it).  I have another 3-hour recording currently be transcoded. 

 

Looking good so far.



#36 OFFLINE   Blitz68

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Posted 15 September 2013 - 07:34 PM

I can stream NFL Sunday Ticket via GenieGo.


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#37 OFFLINE   dsexton

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Posted 15 September 2013 - 07:54 PM

The biggest problem with the GenieGo is a derviation of the same thing that was the biggest problem with the Nomad.  Those of us on Android waited over a year for a "Coming Soon" promise to have Nomad via Android.  Now they have changed Nomad to GenieGo and given us an Android app that works on a handful of devices.  Still waiting for it to be supported on the Acer A500.  Oh yeah, and OOH doesn't work with Android!  But it's "Coming Soon."  I am usually a big DTV supported and have steered several customers toward it, but so far the Nomad/GenieGo is a dud in my book.  I am also a Center Ice subscriber who can't watch out of market games on the GenieGo even though I can with my Slingbox. 



#38 OFFLINE   islesfan

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Posted 16 September 2013 - 02:58 PM

Good sign today.

 

I was able to watch ST games OOH, using Watch Now on a GenieGo device and transcode a manually recorded game to my iPad (and watch it).  I have another 3-hour recording currently be transcoded. 

 

Looking good so far.

That's great news!  I only sub to NHLCI (I do League Pass Mobile only), so I have no way of trying this out so far.  


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#39 OFFLINE   islesfan

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Posted 16 September 2013 - 03:04 PM

The biggest problem with the GenieGo is a derviation of the same thing that was the biggest problem with the Nomad.  Those of us on Android waited over a year for a "Coming Soon" promise to have Nomad via Android.  Now they have changed Nomad to GenieGo and given us an Android app that works on a handful of devices.  Still waiting for it to be supported on the Acer A500.  Oh yeah, and OOH doesn't work with Android!  But it's "Coming Soon."  I am usually a big DTV supported and have steered several customers toward it, but so far the Nomad/GenieGo is a dud in my book.  I am also a Center Ice subscriber who can't watch out of market games on the GenieGo even though I can with my Slingbox. 

The problem you run into with Android is the 12,000 different models all running one of several versions of Android, and several versions of overlays on that Android out there.  It only makes sense to start with iOS since you have a huge install base and only a couple of variables to worry about.  You can't blame DirecTV if they do iOS first and have an unspecified "coming soon" for most Android devices.  I do understand your frustration, but you can't really blame DirecTV for that one.


Edited by islesfan, 16 September 2013 - 03:05 PM.

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#40 OFFLINE   trh

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Posted 16 September 2013 - 03:42 PM

Did a three hour NFL game yesterday (Dallas/KC). It stopped transcoding once and got me concerned, but after that, everything went fine.  Transferred it to my iPad and watched parts of it today.

 

Now if it works for the pre-view of NHL, I might re-subscribe to CI.


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