I am not seeing this posted anywhere on DBS, but this has been an ongoing issue with me. And it brings up nightmares from several years back when I had this same issue with my former 811 before upgrading to the 211k. I am getting the "No Info Available" message on the EPG approx 30 minutes to 1 hour out. The only way I can get the guide updated is to force a guide download, which as everyone knows, takes or feels like it takes forever. This is happening every couple of days or so. In the last 3 weeks, I have had both 211k's replaced by Dish, I have had the SAT re-pointed, connections checked, etc.
Just now, in our main viewing room, that 211k is showing this glitch & I just turned on & checked the other 211k receiver, but it's not having the problem. Again, both are new 211k's & both are set to download the program info at 3:00 AM & we keep both off at night.
This is crazy & ridiculous & even Dish 2nd Tier Techs don't have a clue & give me the old "we show no incidences of this being previously reported by anyone" line.
Does anyone have any ideas? I've been with Dish for 17 years, but this is actually making me re-think my provider choice. BTW, it shouldn't matter, but I am on the 1000.2 Western Arc.
Edited by khearrean, 10 September 2013 - 01:38 PM.