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GenieGo for iOS v3.0.x - Issues/Discussion


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#21 OFFLINE   The Merg

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Posted 20 October 2013 - 05:22 PM

I may find myself in need of this information soon myself.  Was wondering if anybody tried a soft reset (I think that is the term) of the ipad to see if that worked.  Would be easier and faster then uninstall and re-install of app.


I tried a reset and it did not release the space. Only a reinstall fixed the issue.

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#22 OFFLINE   peds48

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Posted 20 October 2013 - 08:41 PM

I see. Thanks. Does it fill the iPad screen then? And landscape viewing works? Are they planning an iPad app? Is there a GenieGO FAQ?

Yup, but you have to use the 2x or "iphone mode" on the iPad in order to fill the screen.  While text does not look impressive at all, the image quality is OK.


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#23 OFFLINE   trh

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Posted 28 November 2013 - 09:49 PM

What's so wrong with this? If you have iOS 5 now on your iPad, this version will work. Just any future versions after this will not.

 

- Merg

Last week's upgrade to the DirecTV iOS app and DirecTV iPad app both require iOS 6. So now my first gen iPad (iOS 5) just lost those two apps.

 

I wonder when the next update for the GenieGo app will be released, rendering my iPad 'obsolete' for use with DirecTV?



#24 OFFLINE   peds48

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Posted 29 November 2013 - 07:59 PM

Last week's upgrade to the DirecTV iOS app and DirecTV iPad app both require iOS 6. So now my first gen iPad (iOS 5) just lost those two apps.

 

I wonder when the next update for the GenieGo app will be released, rendering my iPad 'obsolete' for use with DirecTV?

and not only with DirecTV, but many more apps as they want to take advantage of the iOS 7 features


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#25 ONLINE   Laxguy

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Posted 29 November 2013 - 09:10 PM

Last week's upgrade to the DirecTV iOS app and DirecTV iPad app both require iOS 6. So now my first gen iPad (iOS 5) just lost those two apps.

I wonder when the next update for the GenieGo app will be released, rendering my iPad 'obsolete' for use with DirecTV?


Just delete those and reinstall the previous version.


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#26 ONLINE   Go Beavs

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Posted 19 December 2013 - 01:05 PM

GenieGo support has been added to the DIRECTV App for iPad.


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#27 OFFLINE   peds48

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Posted 19 December 2013 - 02:04 PM

GenieGo support has been added to the DIRECTV App for iPad.

Yup, there is also a new "Co-Pilot" mode


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#28 OFFLINE   Beerstalker

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Posted 19 December 2013 - 02:09 PM

Sweet, now I need to get mine back up and running.

 

I finally switched to DECA a few weeks back, but only bought enough adapters for my receivers, so they aren't hooked to my home network anymore.  Need to get another DECA adapter to get my DricTV stuff hooked back up to my network.  Might have to try to do that tonight so I can take some recordings with me over the holidays and chack out the updated app.

 

I'm glad DirecTV decided to do this after all.  I suspected they might back when the iPad app was first introduced and I was told they wouldn't be.

 

It'd be great if they did the same for the iPhone app.  It's much nicer to have one app accomplish both things rather than having to have both the regular DirecTV iphone app, and the Genie Go iphone app.


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#29 OFFLINE   RAD

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Posted 19 December 2013 - 02:27 PM

OK,. #1 thing I don't like about the GenieGo client in the app is there is no more 30 second skip button.

 

Also when I installed the update it wanted me to enter the devices name, so I entered what IOS has always had it as, and then was presented a list of devices where I had to remove one of them to get the GenieGo function active. So basically if you had all 5 licenses being used you had to deactivate one of them, so in my case the GenieGo client on my iPad got removed and now I have to use the new intergrated app.


See post My Setup for configuration info.


#30 OFFLINE   mrdobolina

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Posted 19 December 2013 - 02:32 PM

I don't recall there being a 30 second skip button in the GenieGo app??  I know it doesn't exist in the Android app.  There is a 30 second jump back button though...is that what you're talking about?


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#31 OFFLINE   dennisj00

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Posted 19 December 2013 - 02:46 PM

Yes, the >>} key was a 30 skip.

 

Now I've got to delete the GG app and reload all the content to the ipad app.



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#32 OFFLINE   Steve

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Posted 19 December 2013 - 02:49 PM

I'm screwed because I deleted the GG app from my iPad, but I have no GG license available for the new iPad app. 4 of them can't be deleted for "n" days, the shortest being 15 days. The one that can be deleted is the one I'm currently using for the iPhone.

 

I'm going to call a CSR and see if they can zero me out on all my licenses, so I can start over.


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#33 OFFLINE   mrdobolina

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Posted 19 December 2013 - 03:03 PM

Yes, the >>} key was a 30 skip.

 

 

Well, I guess you learn something new everyday.  Same for the Android app.  I never knew this!  Very useful!!


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#34 OFFLINE   dennisj00

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Posted 19 December 2013 - 03:17 PM

Bummer, I was careful to check the name I that iPad was currently using and re-entered it.  Before deleting the GG app, I checked and it was using 14.7 gig - which it released when I deleted it.

 

We really need a way to manage the 5 devices w/o calling a CSR.

 

I just noticed the one I put on the T100 tablet earlier this week can't be moved for 25 days.



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#35 OFFLINE   Steve

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Posted 19 December 2013 - 03:52 PM

Well that's 57 minutes of my life I'll never get back. Spoke to 2 CSRs, and they have no ability to reset the licenses. 2nd CSR was a GG specialist in case management, and at my request, she removed the GG service from my account and then re-enrolled me. Even after that, when I re-installed the app, it still had all my old licenses listed, with their expiration dates. As a result, I won't be able to use the new app for at least 2 weeks.


/steve

#36 OFFLINE   Steve

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Posted 19 December 2013 - 04:04 PM

Found a nice write-up on the new app by our friends at Solid Signal:

 

http://forums.solids...FINALLY-GenieGo


/steve

#37 OFFLINE   dennisj00

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Posted 19 December 2013 - 06:33 PM

Has anyone gotten anything from their playlist to stream in-house?  I get a dialog - when it final - FINALLY- times out that simply says 'streaming isn't available, try later'.



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#38 ONLINE   Laxguy

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Posted 19 December 2013 - 08:02 PM

Took a couple of tries, as it didn't delete a license that I selected to take out. 

A lot of skips on streaming, and scrubber barely worked, but I am at the edge of my LAN's WiFi signal, and will try it in a bit in a stronger space. 

But looks great, good intro, should be fine enough!


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#39 ONLINE   Laxguy

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Posted 19 December 2013 - 08:15 PM

v.  2.3.7 is the current version number for the DirecTV app for iPad which now includes GenieGo. I've deleted the separate GenieGo app from my iPad, probably not a bad idea, as the new one did not recognize the one program I had on my iPad via the old app. 


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#40 OFFLINE   sfenton

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Posted 20 December 2013 - 03:11 PM

For me, the new combined app is showing deleted shows in my GenieGo playlist






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