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GenieGo for iOS v3.0.x - Issues/Discussion


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49 replies to this topic

#41 OFFLINE   mrdobolina

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Posted 20 December 2013 - 03:14 PM

GenieGo playlist?  Isn't that whatever has been downloaded to your device? 


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#42 OFFLINE   Laxguy

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Posted 20 December 2013 - 05:48 PM

Can you post a screen shot? 


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#43 OFFLINE   dennisj00

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Posted 20 December 2013 - 07:58 PM

The iPad app now shows your entire Playlist with filters for GenieGo - Ready for download, or by DVR.  So if you have a GG, you can stream or transcode for future downloading.



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#44 OFFLINE   peds48

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Posted 20 December 2013 - 08:31 PM

 

 

I'm going to call a CSR and see if they can zero me out on all my licenses, so I can start over.

doing the full reset should take care of that


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#45 OFFLINE   sfenton

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Posted 21 December 2013 - 02:55 PM

For me, the new combined app is showing deleted shows in my GenieGo playlist

 

The deleted items are gone today.  I don't think I imagined it.



#46 OFFLINE   dennisj00

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Posted 22 December 2013 - 11:55 AM

Have been unable to schedule remote recordings to HR2x or Genie with the new program.



Spending to stimulate the economy as fast as the credit cards will allow!

My Setup / Weather at Lake Norman!/ Boathouse BEES
DLB, MRV, nomad, HDGUI are HERE! . . . We're DONE!


#47 OFFLINE   Laxguy

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Posted 22 December 2013 - 05:00 PM

Have been unable to schedule remote recordings to HR2x or Genie with the new program.

Can you do so with the iPhone app. or online? 


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#48 OFFLINE   dennisj00

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Posted 22 December 2013 - 07:49 PM

Haven't tried either of those.



Spending to stimulate the economy as fast as the credit cards will allow!

My Setup / Weather at Lake Norman!/ Boathouse BEES
DLB, MRV, nomad, HDGUI are HERE! . . . We're DONE!


#49 OFFLINE   GLJones

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Posted 20 January 2014 - 04:14 PM

Mine is now reporting that the Genie is busy and cannot stream at this time.  There are no TVs or DirecTV clients powered on, nor is the Genie server turned on.

 

I know a reboot will probably fix it but this keeps happening and when no one is home to reset the box, it ruins the usefulness of the GenieGo. We go on multi-week tours around the world and the GenieGo allows us to watch programs on our schedule, anywhere we travel. 

 

Any thoughts?



#50 OFFLINE   jacobp

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Posted 14 March 2014 - 02:38 PM

My system setup is as follows:  One Genie (HR44-200) and two HR24s and a GenieGo.  I've had the GenieGo from the day it was released and I've never had any problems using the GenieGo app on my iPad to "see" the playlists on my Genie and two other HR24s and then being able to download recorded programs to my iPad.

 

Yesterday, after the new national release firmware for the Genie was downloaded (x808), i noticed that I cannot "see" any of the programs that were recorded on my Genie.  The programs recorded on both of the HR24s show up fine on the GenieGo and i am able to download all of those programs.

 

I also tried the GenieGo capabilities of the new DirecTV app.  Using that app, I am able to "see" and stream programs recorded on the Genie, but I cannot download any of them to the GenieGo.  Programs recorded on the HR24s can also be seen on the DTV app, and when i select any such program, an option is presented to "Download to iPad."  That option is absent for any program recorded on the Genie.

 

As stated above, i have the x808 software on the Genie, the latest DTV app on my iPad, iOS 7.1 on the iPad.

 

AFter spending nearly two hours on the phone with DTV, no fix occurred.  We tried resetting the GenieGo (30 sec reset and the two minute reset), RBR and unplugging/replugging the Genie and each of the other DVRs.  We also tried deleting and reinstalling the DTV apps.  None of this worked.

 

So now i turn here.  Any ideas??  Is anyone having this issue?  Thanks in advance.






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