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How to contact DirecTV for incorrect program guide?


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3 replies to this topic

#1 OFFLINE   chroma601

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Posted 16 September 2013 - 03:44 PM

My wife was looking forward to watching Queen Latifa's premiere, but Bethanny was recorded.  Checking Titan TV, I noted the times for the programs were reversed from what D has on its guide.  I'm in the Greenville-Spartanberg area.  I see the same error for tomorrow, so I set up to record Bethanny.  Strange.



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#2 OFFLINE   KyL416

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Posted 16 September 2013 - 03:47 PM

DirecTV gets their guide from TMS who provides data for many other providers and gets the information from the stations. Contact the station to have them issue a correction.

#3 OFFLINE   chroma601

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Posted 16 September 2013 - 04:28 PM

Wrote to the station on their FB page and to TMS on their website.  Thanks.



#4 OFFLINE   ronsanjim

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Posted 18 September 2013 - 04:32 AM

Direct keeps telling me they are "fixing" a guide error thats been ongoing for months now. The Jonesboro, AR guide is Ch 23 FOX Paducah, KY, but its listing shows the FOX programming for FOX 5, New York City.. Its okay for prime time viewing, but useless for daytime viewing.






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