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Which is better? Gateway or Dell?


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31 replies to this topic

#26 OFFLINE   Mark Holtz

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Posted 29 February 2004 - 11:59 AM

For the desktop systems at work, it's "whatever the boss finds on special this week".

I tend to disagree with a on-board video. It's dependent on a user. For my mom who just browses the internet or the accounting department, on-board video is more than adequate.

I build my own systems, and they end up costing more than pre-built ones, partially because I use a higher-end video card components, and know how to modify stuff to fit my needs. In a few months, I'll probably get a DVD writer. Maybe.

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#27 OFFLINE   CoriBright

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Posted 29 February 2004 - 03:33 PM

In a few months, I'll probably get a DVD writer. Maybe.


Got my first DVD burner in December last year. (Pioneer A06 -/+ R and RW). Haven't stopped using it since. Got a whole load of big files off my hard drives 4.7gb is so much better than 700mb! And now I can make DVDs to play on the standalones as well. I don't miss those VCDs or SVCDs I used to make one little bit!
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#28 OFFLINE   Jacob S

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Posted 29 February 2004 - 10:23 PM

I had no luck getting a cheaper price on the phone with Dell than what they advertised so I went on Ebay to get mine.

#29 OFFLINE   JerryLA

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Posted 02 March 2004 - 11:11 PM

I've never owned a GW but own about 7 Dells between work and home. I'm not quite as impressed with Dells service as I was several years back. I've had a few issues with some of the Dells but all in all, they are a good product. I guess when you sell as many computers as Dell it must be hard to handle all the service issues. I've found it almost impossible to get good tech support from Dell in the last couple of years. The main problem I have run into is being able to understand the tech support people I have spoken with. I am certainly not opposed to anyone working as tech support but in my opinion they should have a good phone voice and have a good working knowledge of the English language. I understand that much of the technical support phone calls are being re-routed to other countries. That is my main complaint with Dell tech support. On the other hand I cannot say enough good about Apple support. I have 3 Macs and have spoken to Apple tech support on many occasions and have been very impressed with their professional manner and knowledge of their product. Sorry I strayed from the subject. Dell or Gateway. I actually don't think you could go wrong with either choice. Do your homework, know what you want and how much you can pay..... either will do the job.

#30 OFFLINE   mini1

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Posted 03 March 2004 - 03:33 PM

feel the same way, it is very hard to understand Dell tech support alot, and if your questions are advanced or about things that they installed, but were made by someone else, than you are out of luck. I have not been all the impressed with Gateway either, and I have never had personal experience with Apple. Has the original poster of this thread made a choice yet? what does he think? :)

#31 OFFLINE   BobMurdoch

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Posted 03 March 2004 - 03:44 PM

I've been very happy with the service I got from Gateway. I haven't had to call them for about 8 months, but the last time I did I was happy with the CSR's knowledge and willingness to help. I never felt rushed to get off the phone and he was obviously an American based in this country as there was no accent and I didn't have to struggle to understand him (and vice versa). It was a bad power supply and they shipped it to me in 48 hours.
"The mass of men lead lives of quiet desperation." Henry David Thoreau Walden (1854)

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Posted 03 March 2004 - 03:49 PM

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