I got upgraded yesterday from an older HD DVR and Tivo to a Genie HR44-500 server and C41-700 client. Everything is working great with one exception: the RC65RX remote control for the HR44-500 won't get back into RF mode. I say "back" because the installer set it up for RF mode, which I had with my prior DTV remote and liked a lot. I was trying to set the IR code for my Panasonic projector (which I know) and inadvertently put the remote into IR mode somehow. The old RF remote would use RF to talk to the DTV receiver and IR to work with the TV, so I assume the new one does too.
I've tried Mute+Select --> 981 --> Select to try and reset it to factory default, which I think is taking effect. But Mute+Select --> 961 --> ChanUp doesn't do anything; isn't that supposed to put it in RF mode? If I try Mute+Select --> 961 --> ChanUp --> 6 digits RID, then the channel changes to the first two digits of the RID--meaning after ChanUp the remote is not in setup mode anymore, I guess.
I also cannot choose "IR/RF Mode" on the HR44 onscreen Remote Control menu. It's greyed out, not selectable. The other menu items are normal.
The C41 client has a different remote (RC71) that works great in RF mode and the IR/RF Mode menu item is selectable. That remote is working as I want: RF to the C41 and IR to control the TV (volume, power, etc.).
What can I do to get the RC65RX back into RF mode?