I recently upgraded from an HR24 to an HR44-500, and almost everything about the operation is much faster and smoother, with one notable exception: Every time the receiver comes out of a 30 second slip, it jumps over the final 8-10 seconds worth of frames. It's correctly skipping 30 seconds, but I don't get to see any of the frames from the final third of the skip. The effect is a little hard to describe, so I think it's best to give an example: I commonly use the slip to move between plays on recorded sporting events (mostly football). With the HR24, I would essentially see 10 frames during a slip, each around 3 seconds of recorded time apart (So, if the game clock started at 5:30, I would see a frame at 5:27, 5:24, etc. down to 5:00). It was a reasonably smooth effect (i.e., the frames were each displayed for approximately the same amount of time), and it gave me a chance to hit play during the last couple frames if I saw the action start early. With the HR44, I get the normal slide effect for the first 20 seconds or so, then a slight pause followed by a large jump (e.g., ~5:09 straight to 5:00). The jump only happens when the HR44 is coming out of slip mode, so if I queue up multiple slips (to skip a short block of commercials, for instance), it runs smoothly throughout the duration of the queued slips, then does the 8-10 second jump at the end of the final slip.
Has anyone else experienced this issue? If so, is it a bug inherent to all Genie models, or is there some specific issue with my receiver that I should be contacting support about?