We recently moved and had our equipment setup at our new house. We have an HD DVR, Genie DVR, and Genie client. Whenever we watch a program recorded from one of the other DVR's the shows constantly freeze for about 5 seconds and then resume. This behavior repeats throughout the entire show every minute or so. We've had DIRECTV out once since the install and they replaced the dish and connectors at the wall. The issue persists and the only error we ever see is "no audio/video packets received from server". When running the system test on the HD DVR I get an error with diagnostic code 72-79-948 which is related to network playback. We have another service call setup for Friday, but not too confident they're going to resolve the issue.
Edited by rickfriele, 01 October 2013 - 11:11 PM.