Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

HR44 will not stream thru GenieGo, HR24 will.

GenieGo

  • Please log in to reply
1 reply to this topic

#1 OFFLINE   hdcoley2

hdcoley2

    New Member

  • Registered
  • 2 posts
Joined: Jan 12, 2007

Posted 03 October 2013 - 08:54 AM

HR44 will not stream any programs thru GenieGo. All programs are allowed programs for streaming.

It has never been able to stream since setting up the GenieGo 2 weeks ago.

Always get the error, "Your HD DVR is currently busy and cannot support streaming.  Please try

again later."

GenieGo does retrieve the DVR Playlist from the HR44.

GenieGo cannot download programs from HR44.

HR24 will stream thru GenieGo. HR24 has always worked.

GenieGo can download programs from the HR24.

HR44 Network services are running and does pass the connection test.

HR44 will stream to a PC with DirecTV2PC anytime it is tried. HR44 always has internet access.

Out-of-Home access is succesfully setup on GenieGo.

HR24 will stream to PC and an iPhone on home network and thru Out-of-Home access.

Tried isolating HR24 and both C41s from the HR44. HR24 tuner was disconnected and unplugged from power.

All C41clients were disconnected from the switch and unplugged.

GenieGo was completely reset by holding in the reset button more than 2 minutes.

HR44 has been reset.  HR44 was unplugged from power and restarted.

There is nothing left that the HR44 could be streaming to.  There are no unauthorized DHCP

clients on the home network besides the fact that WIFI is secured.

 

The HR44 is the Primary receiver according to Direct TV support.  Made the mistake of calling them last night.  Got nowhere.
After an extensive explanation the call dropped.  No one called me back after 10 minutes. I Called back only to find out their "system" was being updated and they couldn't check to see if there was some sort of service on the account that wasn't activated for "streaming".  They guy wasn't even sure if there was such a thing.  Although he suggested it. Not sure when I may have the energy to call them back and go through all this again. 

 

Any ideas?

 

Thanks



...Ads Help To Support This SIte...

#2 OFFLINE   hdcoley2

hdcoley2

    New Member

  • Topic Starter
  • Registered
  • 2 posts
Joined: Jan 12, 2007

Posted 06 October 2013 - 12:29 PM

HR44 will not stream any programs thru GenieGo. All programs are allowed programs for streaming.

It has never been able to stream since setting up the GenieGo 2 weeks ago.

Always get the error, "Your HD DVR is currently busy and cannot support streaming.  Please try

again later."

GenieGo does retrieve the DVR Playlist from the HR44.

GenieGo cannot download programs from HR44.

HR24 will stream thru GenieGo. HR24 has always worked.

GenieGo can download programs from the HR24.

HR44 Network services are running and does pass the connection test.

HR44 will stream to a PC with DirecTV2PC anytime it is tried. HR44 always has internet access.

Out-of-Home access is succesfully setup on GenieGo.

HR24 will stream to PC and an iPhone on home network and thru Out-of-Home access.

Tried isolating HR24 and both C41s from the HR44. HR24 tuner was disconnected and unplugged from power.

All C41clients were disconnected from the switch and unplugged.

GenieGo was completely reset by holding in the reset button more than 2 minutes.

HR44 has been reset.  HR44 was unplugged from power and restarted.

There is nothing left that the HR44 could be streaming to.  There are no unauthorized DHCP

clients on the home network besides the fact that WIFI is secured.

 

The HR44 is the Primary receiver according to Direct TV support.  Made the mistake of calling them last night.  Got nowhere.
After an extensive explanation the call dropped.  No one called me back after 10 minutes. I Called back only to find out their "system" was being updated and they couldn't check to see if there was some sort of service on the account that wasn't activated for "streaming".  They guy wasn't even sure if there was such a thing.  Although he suggested it. Not sure when I may have the energy to call them back and go through all this again. 

 

Any ideas?

 

Thanks

Solved the issue. For whatever reason the HR44 cannot stream via it's own WIFI. The playlist would show in the GenieGo. The HR44 could access internet content, but the error trying to stream was always

"Your HD DVR is currently busy and cannot support streaming. Please try

again later."

 

I connected the Ethernet port of the HR44 to a WIFI extender and connected to my router with it instead of the built WIFI of the HR 44. Now everything works. HR24 still streams and now the HR44 can as well. Doesn't make a lot of sense because with the built in WIFI it was internet connected and would stream via DirecTV2PC and could access internet content.

 







Also tagged with one or more of these keywords: GenieGo

Protected By... spam firewall...And...