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Genie, 0x0744/0x746 - Issues/Discussion


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120 replies to this topic

#81 OFFLINE   eileen22

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Posted 29 October 2013 - 11:57 AM

Got the 0x0744 update on HR34 on 10/22/13.  Still seeing the flashing issue on recordings, haven't seen it on live TV since update.  This morning, the receiver became unresponsive to remote commands.  It would respond to channel up/down, would bring up the guide or playlist, but would not respond to the arrow buttons to navigate.  RBR fixed the issue.  This is the first time I've had to do a RBR on this HR34.



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#82 OFFLINE   RoyGBiv

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Posted 29 October 2013 - 08:16 PM

Well it's a bug of some sort.

Curious what teams do you record. I may have a better suggestion for you to grab games.

All NY Rangers, but I will also record the CBC HNIC feed on Saturday and if I'm bored one or two other games during the week.

 

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#83 OFFLINE   acostapimps

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Posted 30 October 2013 - 12:05 AM

Got the 0x0744 update on HR34 on 10/22/13.  Still seeing the flashing issue on recordings, haven't seen it on live TV since update.  This morning, the receiver became unresponsive to remote commands.  It would respond to channel up/down, would bring up the guide or playlist, but would not respond to the arrow buttons to navigate.  RBR fixed the issue.  This is the first time I've had to do a RBR on this HR34.

The same thing happened to me on the HR44-700, it's been having a few freeze-ups lately with this SW.


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#84 OFFLINE   jcwest

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Posted 30 October 2013 - 04:46 AM

HR34-700

 

Got 744 on 10/22, tuned to TV-Apps weather this A.M. and My City was reset to El Sagundo.

 

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#85 OFFLINE   usnret

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Posted 30 October 2013 - 08:28 AM

Assuming that x0744 is for the HR34 and x0746 is for the HR44, I am confused. A Genie is a Genie as far as replacement goes, then

why is two different SW being issued?


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#86 OFFLINE   RunnerFL

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Posted 30 October 2013 - 08:53 AM

Assuming that x0744 is for the HR34 and x0746 is for the HR44, I am confused. A Genie is a Genie as far as replacement goes, then

why is two different SW being issued?

 

I don't know the answer for sure but one thing to keep in mind is that the HR44 has wifi, the HR34 does not.  They also have different CPUs, etc.


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#87 OFFLINE   Jason Whiddon

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Posted 30 October 2013 - 10:55 AM

THought that was odd too. I got 744 on my 200, but have not seen 746 come through yet.


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#88 OFFLINE   jacinkcmo

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Posted 30 October 2013 - 11:00 AM

HR34-700

 

Got 744 on 10/22, tuned to TV-Apps weather this A.M. and My City was reset to El Sagundo.

 

J C

Same on both my HR44-500 and HR24-200 - not after software updates but yesterday.


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#89 OFFLINE   jdgohus

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Posted 30 October 2013 - 06:19 PM

My DIRECTV in the Menu has been displaying the "Check back later and we'll have shows to share" message for 3 days now and does not seem to update. Also TV Shows in the Menu under Search & Browse has been giving me the "TV Shows is currently updating. Please check back in 1 hour" message also for the past 3 days. My HR44-200 had 744 but was upgraded to 746 yesterday. It is connected to the internet and TV Apps comes up just fine however I had to change weather back to my location since the 746 upgrade. I have ran 2 system tests which comes back OK. I have reset the HR44 2 times and the Menu still does not update the shows. I also have a HR24-500 and it is working and updating just fine. Anything else to check?


My Equipment: HR44-200 with AM21N, HR24-500, H21-100, Slimline 3 Dish, Samsung Smart 3D LED UN55ES8000F, Sony Bravia LCD KDL-32XBR6, Samsung 22" LCD TV


#90 OFFLINE   lawnmowerdeth

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Posted 30 October 2013 - 07:31 PM

I have a Genie HR44/700, and about 2 weeks ago TV Apps stopped working, giving the No Internet Detected error.  In the system info, it says "Not Connected (22)" for internet.

 

Version is 0x0744, installed on 10/17.  I don't know if the problem started before or after that.

 

However, hitting Dash, it says SWiM Connected, Internet connected. 

On demand downloads work fine, as does Youtube.  TV Apps appear to be the only thing not working.

 

The ethernet was connected to a CCK/DECA2 adapter when this started, part of my troubleshooting was to disconnect it and connect an Ethernet to the box.  Same exact results.  Several reboots and hitting the reset button as well.

 

Not a gigantic deal, but I miss checking the weather.  Stranger yet, if I go to a sports channel, I can still hit the red button, and the scoreboard app works that way!  I'm just out of ideas!



#91 OFFLINE   midas69

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Posted 30 October 2013 - 08:42 PM

My DIRECTV in the Menu has been displaying the "Check back later and we'll have shows to share" message for 3 days now and does not seem to update. Also TV Shows in the Menu under Search & Browse has been giving me the "TV Shows is currently updating. Please check back in 1 hour" message also for the past 3 days. My HR44-200 had 744 but was upgraded to 746 yesterday. It is connected to the internet and TV Apps comes up just fine however I had to change weather back to my location since the 746 upgrade. I have ran 2 system tests which comes back OK. I have reset the HR44 2 times and the Menu still does not update the shows. I also have a HR24-500 and it is working and updating just fine. Anything else to check?

 

I have the same issue since the 746 update. My system matches yours exactly except, in addition the to the HR24-500, I also have a THR22 hooked up. I haven't bothered to try doing any resets though. 



#92 OFFLINE   Jason Whiddon

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Posted 31 October 2013 - 06:05 AM

When I found mine had gotten 746, as usual I did two back to back menu resets. Last time it took 2 days for a lot of that stuff to load, so Ill keep an eye out.


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#93 OFFLINE   midas69

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Posted 01 November 2013 - 06:54 AM

My Directv finally came back this morning. Took a total of 3 days. 



#94 OFFLINE   Diana C

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Posted 01 November 2013 - 08:27 AM

My DIRECTV in the Menu has been displaying the "Check back later and we'll have shows to share" message for 3 days now and does not seem to update. Also TV Shows in the Menu under Search & Browse has been giving me the "TV Shows is currently updating. Please check back in 1 hour" message also for the past 3 days. My HR44-200 had 744 but was upgraded to 746 yesterday. It is connected to the internet and TV Apps comes up just fine however I had to change weather back to my location since the 746 upgrade. I have ran 2 system tests which comes back OK. I have reset the HR44 2 times and the Menu still does not update the shows. I also have a HR24-500 and it is working and updating just fine. Anything else to check?

We had the same issue...did two reboots in a row and 12 hours later all is back to normal.


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#95 OFFLINE   jdgohus

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Posted 01 November 2013 - 04:57 PM

I did 2 back to back reboots last night and My DirecTV is finally updating on my HR44-200 with 746.


My Equipment: HR44-200 with AM21N, HR24-500, H21-100, Slimline 3 Dish, Samsung Smart 3D LED UN55ES8000F, Sony Bravia LCD KDL-32XBR6, Samsung 22" LCD TV


#96 OFFLINE   Laxguy

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Posted 01 November 2013 - 05:24 PM

Good news, but it's probably not cause and effect! 


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#97 OFFLINE   keithtd

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Posted 04 November 2013 - 05:49 PM

Since the update My DIRECTV in the Menu has been displaying the "Check back later and we'll have shows to share" message and does not seem to update. Also TV Shows and Movies in the Menu under Search & Browse has been giving me the "TV Shows is currently updating. Please check back in 1 hour" message.  Have rebooted multiple times since with no change.

 

My HR24-500 works fine.


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#98 OFFLINE   Laxguy

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Posted 04 November 2013 - 07:13 PM

Since the update My DIRECTV in the Menu has been displaying the "Check back later and we'll have shows to share" message and does not seem to update. Also TV Shows and Movies in the Menu under Search & Browse has been giving me the "TV Shows is currently updating. Please check back in 1 hour" message.  Have rebooted multiple times since with no change.

Try doing two Menu resets within 30 minutes. Then you'll have another wait, but it may be worth it. 


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#99 OFFLINE   keithtd

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Posted 04 November 2013 - 08:13 PM

Menu resets meaning RBR?


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#100 OFFLINE   Skoach

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Posted 04 November 2013 - 08:45 PM

I have had 746 on my HR44-200 for a little over a week.

 

It appears the known WiFi issue for the HR44-200 has been fixed with this release.  I have had zero issues since the update.






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