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HR-21s dead?


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20 replies to this topic

#1 OFFLINE   Matt L

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Posted 14 October 2013 - 01:34 PM

Had a bad HR-21, called for a replacement under the replacement plan and was told to scrap the unit.  In the past always had to send it back other than the HR-20s.  So what are folks getting as replacements?



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#2 OFFLINE   iceturkee

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Posted 14 October 2013 - 01:39 PM

whatever is in the warehouse unless you specifically order from a place like weaknees for example.



#3 ONLINE   RunnerFL

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Posted 14 October 2013 - 01:53 PM

Had a bad HR-21, called for a replacement under the replacement plan and was told to scrap the unit.  In the past always had to send it back other than the HR-20s.  So what are folks getting as replacements?

 

The next unit on top of the stack of refurbs.


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#4 OFFLINE   chdoud

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Posted 16 October 2013 - 03:43 PM

I had a HR20, HR21 and H21. The HR20 died and the CSR upgraded me with a HR44. I kept my HR21 as a client. So I have a dead HR20 and a H21 sitting in my garage. They told me 3 times they wanted the access cards back and they would send prepaid envelopes so I could return them. I am still waiting. Called twice..... The upgrade was on August 26

 

I had the HR20 and HR21 so I could have more tuners to record programs. My wife and I have some different taste. When I upgraded I moved the HR21 to the garage where my H21 was. Now I have a perfectly good H21 sitting with no place to go.

 

I will hold on to them for a year to see if they try billing me for unreturned equipment.


-------------------------------------
HR20-100 --> Sony 46" KDL XBR4 (HDMI)
HR21-200 --> Sony 46" KDL XBR4 (HDMI)
H21-200 --> Westinghouse LTV 27w6 (HDMI)
Simline Dish
D* since 1996

#5 OFFLINE   PK6301

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Posted 16 October 2013 - 06:30 PM

My guess a HR23 or HR24... Leaning more towards the 24.. But just a guess

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#6 OFFLINE   Matt L

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Posted 16 October 2013 - 09:56 PM

I had a HR20, HR21 and H21. The HR20 died and the CSR upgraded me with a HR44. I kept my HR21 as a client. So I have a dead HR20 and a H21 sitting in my garage. They told me 3 times they wanted the access cards back and they would send prepaid envelopes so I could return them. I am still waiting. Called twice..... The upgrade was on August 26

 

I had the HR20 and HR21 so I could have more tuners to record programs. My wife and I have some different taste. When I upgraded I moved the HR21 to the garage where my H21 was. Now I have a perfectly good H21 sitting with no place to go.

 

I will hold on to them for a year to see if they try billing me for unreturned equipment.

Sounds like you may have restarted your 2 year commitment with the HR44.  I would not mind an HR44 but am not willing to have a commitment.  Been out of contract for 4 or 5 years now no intention of re-upping.  Plus, all my stuff is owned so if I decide to leave I can sell and recoup some of my investment - not that I'm thinking about that at the moment.



#7 OFFLINE   rsblaski

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Posted 17 October 2013 - 05:49 PM

I'm a bit confused. If you've been out of contract for 4 or 5 years, why do you fear a two year commitment and seem willing to stay with older equipment? Are you anticipating major changes in tech or programming from another provider? If that is the case and it hasn't happened yet, why do you think it will happen in the next two years? My case may be a little different, but I don't foresee ever switching from D*. The only real alternative I have now is Dish, but I have no interest in them. There is no cable available where I live.

I found that a two year extension was a small price to pay for getting my HR34 for a good discount.

As far as owning your equipment, you could probably get an HR44 for little or nothing, which would most likely cost less than the loss you will take when selling (old) owned equipment.

I am really interested in why you don't want an extension.


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#8 OFFLINE   peds48

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Posted 17 October 2013 - 08:23 PM

 

I am really interested in why you don't want an extension.

Some folks are just scared of commitments.  These are the same folks who never get married.... :righton:


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#9 OFFLINE   Matt L

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Posted 17 October 2013 - 10:59 PM

I like to be able to walk away. 

 

Quite honestly it would be quite easy to just switch everything over to a computer based system.  Pop 3 or 4 tuner cards in one of my systems and let it go.  with Netflix, and hulu and others I can get pretty much of what I normally watch.  It's just that I'd have to deal with other people and ease of use.  But after a training period the cost would be a fraction of what I pay now.  At this point I have network streamers at every tv, and streaming content from my computer is done every day. It just comes down to a bit of laziness and a bit of ease of use with a dvr.

 

As to newer equipment I see no real value or benefit for me.  All my DRVs and networked, at this point I have 8 tuners and the most I've ever needed was 5 and that was rare.  I don't watch live tv only recored content and I don't flip channels.  Being that I own my equipment I can put whatever sized hard drive I want in them and have massive storage.  I record way too much and seasonally dump perhaps a 1/3 of it as it is.  What would an HR44 give me that I don't have?  Perhaps a bit more speed, but my system is quite responsive as it is.


Edited by Matt L, 17 October 2013 - 11:07 PM.


#10 OFFLINE   chdoud

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Posted 18 October 2013 - 09:49 AM

Sounds like you may have restarted your 2 year commitment with the HR44.  I would not mind an HR44 but am not willing to have a commitment.  Been out of contract for 4 or 5 years now no intention of re-upping.  Plus, all my stuff is owned so if I decide to leave I can sell and recoup some of my investment - not that I'm thinking about that at the moment.

I am not afraid of the 2 year commitment. I have been a Directv customer since 1996. I have heard stories of people being charged for equipment not being returned.


-------------------------------------
HR20-100 --> Sony 46" KDL XBR4 (HDMI)
HR21-200 --> Sony 46" KDL XBR4 (HDMI)
H21-200 --> Westinghouse LTV 27w6 (HDMI)
Simline Dish
D* since 1996

#11 OFFLINE   Rich

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Posted 18 October 2013 - 11:47 AM

Sounds like you may have restarted your 2 year commitment with the HR44.  I would not mind an HR44 but am not willing to have a commitment.  Been out of contract for 4 or 5 years now no intention of re-upping.  Plus, all my stuff is owned so if I decide to leave I can sell and recoup some of my investment - not that I'm thinking about that at the moment.

 

I'm in the same situation you are.  You do realize that the first provider that comes up with a decent plan and pricing to bring NetFlix quality HD over the Net to your home, carrying the same channels (for the most part) as D* does, will be the death knell of our owned equipment?  I've been seriously considering selling all 10 of my owned HRs and reverting to leased HRs while the eBay prices of 24s is still around $300.

 

Rich



#12 OFFLINE   Rich

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Posted 18 October 2013 - 11:49 AM

I like to be able to walk away. 

 

Quite honestly it would be quite easy to just switch everything over to a computer based system.  Pop 3 or 4 tuner cards in one of my systems and let it go.  with Netflix, and hulu and others I can get pretty much of what I normally watch.  It's just that I'd have to deal with other people and ease of use.  But after a training period the cost would be a fraction of what I pay now.  At this point I have network streamers at every tv, and streaming content from my computer is done every day. It just comes down to a bit of laziness and a bit of ease of use with a dvr.

 

As to newer equipment I see no real value or benefit for me.  All my DRVs and networked, at this point I have 8 tuners and the most I've ever needed was 5 and that was rare.  I don't watch live tv only recored content and I don't flip channels.  Being that I own my equipment I can put whatever sized hard drive I want in them and have massive storage.  I record way too much and seasonally dump perhaps a 1/3 of it as it is.  What would an HR44 give me that I don't have?  Perhaps a bit more speed, but my system is quite responsive as it is.

 

Sounds like me, but on a smaller scale, doesn't it?

 

Rich



#13 OFFLINE   Rich

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Posted 18 October 2013 - 11:52 AM

I am not afraid of the 2 year commitment. I have been a Directv customer since 1996. I have heard stories of people being charged for equipment not being returned.

 

I don't know how many HRs I've sent back to D*, but I seriously think I've returned enough to be in the top ten of returners.  And I've never had an HR go missing or been charged for a missing unit.  I never worry about that (but I do keep a paper trail of each one returned). 

 

Rich



#14 OFFLINE   Rich

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Posted 18 October 2013 - 11:56 AM

Some folks are just scared of commitments.  These are the same folks who never get married.... :righton:

 

What's the worst case scenario?  You cancel after, say, 90 days.  Then it costs you about $420 to cover the EFT.  That's not enough to terrify anyone.  Or is it?  I really don't know.  

 

Rich



#15 ONLINE   RunnerFL

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Posted 18 October 2013 - 12:31 PM

What's the worst case scenario?  You cancel after, say, 90 days.  Then it costs you about $420 to cover the EFT.  That's not enough to terrify anyone.  Or is it?  I really don't know.  

 

Rich

 

Side Note: Rich, can I borrow $420?  :)


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#16 OFFLINE   Rich

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Posted 18 October 2013 - 01:09 PM

Side Note: Rich, can I borrow $420?  :)

 

Grandma always told me, "A lender or borrower, never be."  She was referring to relatives and friends.   But if you really need it...

 

Rich



#17 OFFLINE   otaliema

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Posted 18 October 2013 - 02:13 PM

To answer (unless i missed it)
The HR21's where added to the do not recover list for ERP (failure) shortly before I left the company.

 

As for the card recovery it takes up-to 30 days for the recovery process to start so don't panic and don't toss the cards. 


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#18 OFFLINE   harsh

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Posted 18 October 2013 - 04:30 PM

If that is the case and it hasn't happened yet, why do you think it will happen in the next two years?

The change appears to be happening as we speak. DIRECTV is showing some backbone in negotiating with PAC-12 and they're engaging in a few more public LIL retrans battles than they used to.

Couple that with the fact that DIRECTV won't have a whole lot more satellite bandwidth for the next couple years and it is far from a slam dunk that the next couple years are going to be repeat of the previous five.

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#19 OFFLINE   Matt L

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Posted 18 October 2013 - 09:59 PM

I got my replacement, luckily it's an HR-24.



#20 OFFLINE   inkahauts

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Posted 19 October 2013 - 01:56 AM

The change appears to be happening as we speak. DIRECTV is showing some backbone in negotiating with PAC-12 and they're engaging in a few more public LIL retrans battles than they used to.

Couple that with the fact that DIRECTV won't have a whole lot more satellite bandwidth for the next couple years and it is far from a slam dunk that the next couple years are going to be repeat of the previous five.


Did I miss them announcing canceling their next sat launch in a few months? Or you just saying that they won't have any new bandwidth available for years based on,well.. What is it based on?




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