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HR24 - freezing on live and recorded viewing


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#1 OFFLINE   dpreilan

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Posted 14 October 2013 - 08:39 PM

This has been happening for a couple weeks. Watching live or recordings, it acts like I paused it. I can't do anything when this occurs. I have WHV and streaming recordings to another box gets pauses there as well.

I did the adv diags disk surface scan and it found and fix ~1000 errors. The file system check was ok, but smart tests fail with 3013.

If my disk is going, would that effect live viewing?

I have seen this of all channels and my signals are strong.

Thoughts?

Thanks
Doug

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#2 ONLINE   peds48

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Posted 14 October 2013 - 08:45 PM


I have seen this of all channels and my signals are strong.

 

Of course!

 

 Call DirecTV to request a replacement Receiver/DVR.  It's free if you have their Equipment Protection Plan, or within 90-days of installation.  Otherwise ~$20 for shipping.  Or ~$50 to have a tech come replace it for you. 

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