Jump to content

Welcome to DBSTalk

Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
Guest Message by DevFuse

- - - - -

HR44 spontaneously rebooting

  • Please log in to reply
33 replies to this topic

#26 OFFLINE   jimmie57


    Hall Of Fame

  • Registered
  • 6,255 posts
  • LocationTexas City, TX
Joined: Jun 26, 2010

Posted 23 October 2013 - 02:37 PM

How long can you keep the old receiver? I thought you had to give it back right away.

The wording I had when I returned my HR23 back in the summer said it had to be there in 2 weeks. It had already been 1 when I discovered that wording. I called and told DTV about it and she said they would make a note and give me another week.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD

...Ads Help To Support This Site...

#27 OFFLINE   dbronstein


    Hall Of Fame

  • Topic Starter
  • Registered
  • 1,176 posts
Joined: Oct 21, 2002

Posted 23 October 2013 - 04:39 PM

If it's a straight swap, it goes away immediately, afaik. But with special circumstances, perhaps a month or two. Or if you're adding to the system, you'd keep the old box activated until you're through, then deactivate and send back. 


It's a genie so you can only have one active. I'll give it another few days and see what happens.

#28 OFFLINE   Scott Kocourek

Scott Kocourek

    Hall Of Fame

  • Registered
  • 9,491 posts
Joined: Jun 13, 2009

Posted 25 October 2013 - 11:33 AM

I believe this problem will go away on its own, soon.  If it were me, I would keep the receiver and not worry about losing my recordings.  


Just sayin'  :)

  • Laxguy likes this


#29 OFFLINE   dbronstein


    Hall Of Fame

  • Topic Starter
  • Registered
  • 1,176 posts
Joined: Oct 21, 2002

Posted 30 October 2013 - 05:16 PM

I hope the fix comes soon.  It did it again last night, although that was the first time in almost a week.




  • Registered
  • 6,229 posts
  • LocationSunny Florida
Joined: Jan 15, 2007

Posted 30 October 2013 - 05:21 PM

And I would put it on a UPS.  You can buy a small one for about $49.    Its worth it.  So if the power ever really does go out during a time when the there's writing to the hard drive, it won't hurt it.


Every DVR, TV and computer in my home is on a UPS.  But then again, I get lots of power flickers in summer months where I live.

#31 OFFLINE   dbronstein


    Hall Of Fame

  • Topic Starter
  • Registered
  • 1,176 posts
Joined: Oct 21, 2002

Posted 13 November 2013 - 12:06 PM

It hasn't happened for over a week now, so hopefully the software update fixed it.

#32 OFFLINE   acostapimps


    Hall Of Famer

  • Registered
  • 1,866 posts
  • LocationIllinois
Joined: Nov 05, 2011

Posted 13 November 2013 - 10:01 PM

I had this happen on the HR24 when it was plugged on the power strip, which kept rebooting constantly, then I decided to plug it directly to the wall outlet and it hasn't rebooted since, till I found out that it was a defective strip since the TV and sound system kept turning off also, replaced it and all is well (knock on wood)

Directv Genie DVR HR44-700
Directv HD DVR HR24-500
Directv HD Receiver H24-200
Directv Wireless Mini Client C41W-100 (Deactivated)
Directv Standard SD Receiver D12-700 

SWM 16  SWM 8-Way Splitter  SWM 2-Way Splitter  Slimline 5LNB  

Directv Subscriber From 2009-?

#33 OFFLINE   blueliner17


    New Member

  • Registered
  • 8 posts
Joined: Sep 06, 2006

Posted 03 January 2014 - 05:54 PM

Brand new HR44, I had two spontaneous reboots yesterday and two again today.  Tech support said UPS might be going bad.  He asked me to plug the receiver directly into the wall and monitor for the next few days (this doesn't really make sense but I'll try).  I have not noticed power issues on any other devices on the same UPS and also, the previous receiver was fine.


Any suggestions on how to fix or further debug?

Edited by blueliner17, 03 January 2014 - 05:55 PM.

#34 OFFLINE   peds48



  • DBSTalk Club
  • 17,995 posts
  • LocationNY
Joined: Jan 10, 2008

Posted 03 January 2014 - 07:26 PM



Any suggestions on how to fix or further debug?

Sure as the CSR said, "monitor for a few days and report back"

Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.

Think Differently 

Protected By... spam firewall...And...