I upgraded to a Genie HR44/700 a few days ago and can not get the Internet to work using an ethernet cable. The HR22 it replaced worked with no issues. Wireless will work.
Under settings -> more info it says ethernet is connected but every time I go to setting -> network connection, it wants to setup wifi.
I've rebooted it multiple times, rebooted the router, tried advanced settings and everything else I could think of/found online.
HR44 is connected to a 4 port switch that is connected to the router. In another room I have a HR22 connected directly to the router via ethernet and it's still working.