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Guest Message by DevFuse

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GenieGo only sees Playlist from one of four DVRs

GenieGo

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88 replies to this topic

#76 OFFLINE   Laxguy

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Posted 12 January 2014 - 02:50 PM

Awesome! </peds>


"Laxguy" means a guy who loves lacrosse.

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#77 OFFLINE   peds48

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Posted 12 January 2014 - 03:04 PM

Awesome! </peds>

not sure if you are being sarcastic or not...


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#78 OFFLINE   Laxguy

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Posted 12 January 2014 - 04:54 PM

not sure if you are being sarcastic or not...

Playful is the word I'd use.....  :)


"Laxguy" means a guy who loves lacrosse.

#79 OFFLINE   The Merg

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Posted 13 January 2014 - 01:21 AM

I never had any issues with my HR44 seeing my GenieGo running the current NR


Well, I've now noticed that my HR34 is not able to see the GenieGo via OOH. When I pull up the DirecTV for iPad app, no shows from the HR34 are visible in the PlayList. The HR34 PlayList is also not seen on the iPhone app. I'll try a new software version for the HR34 next week. My HR24 is still showing up fine though and has never had an issue.


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SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
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#80 OFFLINE   NR4P

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Posted 13 January 2014 - 09:49 PM

For those having GG intermittent playlist connections, over time I have found the following helps and solves things most of the time.

 

-Avoid using HR44 wireless as the internet bridge.  Use wired connections.   Supported DECA, CCKs, etc

-Try to avoid switches, repeaters extenders etc.

-If you must use a switch, put the GG and DECA internet connection to the same switch.  Some cables going to one switch and another to the router will cause hiccups. 

 

The above won't solve the HR24-500 issues all the time but usually intermittent playlists or missing playlists are solved with all wired connections coming back to one common router as direct as possible.



#81 OFFLINE   curbside

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Posted 13 June 2014 - 07:12 PM

sigh... I'm still having problems with this.  My GenieGo can see both HR24s but only the playlist from one (HR24-500 not the 200)


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HR24-500, HR24-200, 2 x H24-700 with WHDVR

#82 OFFLINE   Steveknj

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Posted 28 June 2014 - 03:53 PM

Mine worked fine for about 3 weeks now I'm seeing the issues described here.  I see one HR-21 consistently, I cannot see my HR-34, and I can see my other HR-21 intermittently.  Hopefully over time this will all sort itself out, but the one time I actually needed to use this product since we are going away on vacation, it's not working.  Tried pretty much everything mentioned in this thread



#83 OFFLINE   Hoffer

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Posted 15 August 2014 - 10:59 AM

I'm having this problem with my GG1 and HR44.  Thing worked fine for weeks since I got my HR44.  Suddenly a couple days ago, I can't see any programs on my HR44.  I tried power cycling the GG1.  This weekend, I'll try power cycling my switch, HR44 and GG1.



#84 OFFLINE   theninny

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Posted 18 August 2014 - 08:29 PM

Just started having this issue as well although not sure as to when.

 

I have power cycled everything, I think its a bug in the latest version of iPad app 3.0.2.

 

I have the older version on another iPad 2.6.5 and it sees both DVRs. (HR22-300 and HR34-700)

 

Another odd thing is the older version of the app sees the genie and its clients, while the new version sees them and then they disappear.


Edited by theninny, 18 August 2014 - 09:35 PM.


#85 OFFLINE   raromr

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Posted 30 August 2014 - 07:29 AM

Now GG2 will no longer see my HR44. MRV and all else works fine. Others 24s are found. Reset all receivers. Reset GG2. Delete and reinstalled app. No go.

#86 OFFLINE   NR4P

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Posted 30 August 2014 - 07:57 AM

I've seen it take up to 30 mins for GG2 to see all DVRs.  Longer than GG1.

Let the system settle down for at least 30 mins.

 

And if you are using Android or iOS apps, kill the app completely so it has to start up from scratch.  Sometimes the apps don't restore all network connections when running in the background.



#87 OFFLINE   raromr

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Posted 30 August 2014 - 08:33 AM

Did all that but still have the issue.

#88 OFFLINE   peds48

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Posted 30 August 2014 - 08:35 PM

Now GG2 will no longer see my HR44. MRV and all else works fine. Others 24s are found. Reset all receivers. Reset GG2. Delete and reinstalled app. No go.

Call DirecTV® and request a receiver callback for the HR44


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#89 OFFLINE   raromr

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Posted 30 August 2014 - 09:08 PM

What is that?





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