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Guest Message by DevFuse

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GenieGo only sees Playlist from one of four DVRs

GenieGo

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88 replies to this topic

#81 OFFLINE   curbside

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Posted 13 June 2014 - 07:12 PM

sigh... I'm still having problems with this.  My GenieGo can see both HR24s but only the playlist from one (HR24-500 not the 200)


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HR24-500, HR24-200, 2 x H24-700 with WHDVR

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#82 OFFLINE   Steveknj

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Posted 28 June 2014 - 03:53 PM

Mine worked fine for about 3 weeks now I'm seeing the issues described here.  I see one HR-21 consistently, I cannot see my HR-34, and I can see my other HR-21 intermittently.  Hopefully over time this will all sort itself out, but the one time I actually needed to use this product since we are going away on vacation, it's not working.  Tried pretty much everything mentioned in this thread



#83 OFFLINE   Hoffer

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Posted 15 August 2014 - 10:59 AM

I'm having this problem with my GG1 and HR44.  Thing worked fine for weeks since I got my HR44.  Suddenly a couple days ago, I can't see any programs on my HR44.  I tried power cycling the GG1.  This weekend, I'll try power cycling my switch, HR44 and GG1.



#84 OFFLINE   theninny

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Posted 18 August 2014 - 08:29 PM

Just started having this issue as well although not sure as to when.

 

I have power cycled everything, I think its a bug in the latest version of iPad app 3.0.2.

 

I have the older version on another iPad 2.6.5 and it sees both DVRs. (HR22-300 and HR34-700)

 

Another odd thing is the older version of the app sees the genie and its clients, while the new version sees them and then they disappear.


Edited by theninny, 18 August 2014 - 09:35 PM.


#85 OFFLINE   raromr

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Posted 30 August 2014 - 07:29 AM

Now GG2 will no longer see my HR44. MRV and all else works fine. Others 24s are found. Reset all receivers. Reset GG2. Delete and reinstalled app. No go.

#86 OFFLINE   NR4P

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Posted 30 August 2014 - 07:57 AM

I've seen it take up to 30 mins for GG2 to see all DVRs.  Longer than GG1.

Let the system settle down for at least 30 mins.

 

And if you are using Android or iOS apps, kill the app completely so it has to start up from scratch.  Sometimes the apps don't restore all network connections when running in the background.



#87 OFFLINE   raromr

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Posted 30 August 2014 - 08:33 AM

Did all that but still have the issue.

#88 OFFLINE   peds48

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Posted 30 August 2014 - 08:35 PM

Now GG2 will no longer see my HR44. MRV and all else works fine. Others 24s are found. Reset all receivers. Reset GG2. Delete and reinstalled app. No go.

Call DirecTV® and request a receiver callback for the HR44


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#89 OFFLINE   raromr

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Posted 30 August 2014 - 09:08 PM

What is that?





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