Thanks to everyone for answering my previous questions. I went ahead and had DirecTV installed on Saturday. Since I wanted to make sure I got a HR44 genie, 3 c41 clients, and 1 hr24, I got a list of local installers in my area from the DirecTV website and emailed 6 of them asking what equipment they were installing and if they could provide the exact models I wanted. I got one response and the system was installed on Saturday. However, that is when I started having problems. At first the genie in the living room could not verify the satellite configuration so the installer changed the 8-way SWS splitter and then it was able to verify the satellite configuration and complete setup. Next the installer stepped outside and called to get the boxes activated. After activation, the hr24 in the master bedroom showed an error that it was unable to get any signal on tuner 2. Tuner 1 was fine with everything in the mid to high 90's. The installer then called DirecTV and even though he had a replacement HR24 in his truck, because he had already activated the HR24 he was unable to give me a replacement. Instead, he called DirecTV and they are shipping me out a replacement receiver. I know the replacement may not be an hr24 so that's a little disappointing.
As far as the genie clients go, everything seemed fine during the install. However, during the install the clients were all set to the same channel so really only 1 tuner was being used on the main genie and 1 tuner for all 3 clients. The tech left and I thought everything was good. Yesterday, I had the main genie on, 1 client on in the kids room on and nothing was recording at the time. I went to watch on a second client in another room and when I turned it on and tried watching something different than the main genie and 1st client, I got the dreaded 771 error. Since that time, I've moved the genie to various rooms, unplugged all the lines and power inserter and rewired everything and checked for signal or errors after wiring one box at a time. Everytime no matter where the main genie or clients are located, I get a 771 error when turning on a second client. Just to clarify I can watch the main genie and 1 client but whenever I try to watch a 2nd client (3rd tuner) I get a 771 error even though nothing is recording. I looked at the signal strengths on the genie and i get great signals on tuners 1, 2, 4, and 5 (all in the mid to high 90s) but no signal on tuner 3. Is it possible I got two bad receivers (hr24 and hr44) and if so is it possible that I may end up with refurbished an hr34 and something other than an hr24? If so that is really disappointing because I specifically ordered through a local company so I could get the exact models I wanted. Is it possible that it is something other than the receivers like the lnb. The dish that was installed was an sl3-swm and the other equipment is an sws-8 green label switch, and pi-21 power inserter. I called DirecTV and they escalated the issue to a case manager and I have an tech coming out on Wednesday but thought I would see if there was anything else I should try.