I am a long time DirecTV customer. Last month I few of my channels stopped working. These included NFL network BET, Comedy Central.
I called up DirecTV and they sent a contractor to repair the issue.
Today the installer came and told me that my satelite 103 is not able to send the signals.
He showed me that wiring coming from the installed Dish is fine. These were outdoor wires.
When I built my home in 2006 they wired the home for satelite/cable etc. They used wires rated for indoor only.
Most of the wires are inside the house but they are connected to the black wires from the dish outside my home.
These wires seemed damaged and moisture has traveled into these wires.
I was told that DirecTV only authorized 1 hour repair call. Since my basement is finished they will have to fish wires and replace the wires that run from exterior to the multi-switch inside my house. This was quoted as a 3-4 hour job with 2 people. The estimate cost was $200.
I was wondering if anybody else has run into this situation. Shouldn't DirecTV repair plan cover this issue? Is $200 a reasonable estimate?