73 calls and you told them to stick it for $3/month? Wow, you must feel your time is worth no more than 2 cents an hour!
When every CSR (and supervisor) tells you something different, you have to call a bunch of times.
Who said I called them 73 times on *my* time? I have a desk job you know... it pays me quite a bit more then 2 cents an hour .
It wasn't just the $3/month. They also wanted $$$ for the AM-21 and they couldn't even order it for me. I'd have to order it from SolidSignal or some 3rd party place like that.
First they told me it was completely free... (about the first 7 CSRs told me that)... then they told me I could do a self install... then they told me it was an extra $3/mo... then they told me I couldn't do a self install... then they told me I needed to replace all my equipment (even though I can self install a SWiM-8 and be fully compatible).
Basically at the end of the day, the Genie offers NOTHING over an HR20 and takes away the OTA. Yeah, you get a few more tuners... theoretically... add in a few clients and you're back to having a 2 tuner DVR. More space? Nice try... I have a 1.5TB drive in my box. I'll never fill that up.