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DBS Talk Emails


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7 replies to this topic

#1 OFFLINE   DonPrince

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Posted 17 November 2013 - 09:57 AM

I keep getting this email from DBS Talk. I must have received it 50 times or more.

 

From: DBSTalk
Date: 11/17/2013 10:21:07 AM
To: {}{}
Subject: Re: Re: [SR358-ubO] Error on the forums
      
Hello,

Thank you for contacting us.

Unfortunately, the support request that you have replied to has been marked resolved by our system.

In order to contact us, please submit a new support request from the client area.

Thank you.


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#2 OFFLINE   James Long

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Posted 17 November 2013 - 11:28 AM

I've converted your attachment to a quote and redacted your email address as your email is not something you should be posting on the forums (a good way to get spammed).

 

It looks like you filed a support request which was fulfilled but the system keeps getting response emails from you. The autoresponder is sending responses to your repeated responses. Perhaps a message stuck in a queue somewhere?


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#3 OFFLINE   DonPrince

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Posted 17 November 2013 - 11:46 AM

I'm still getting a response from DBS Talk every hour. Hopefully someone can figure out how to fix this problem.



#4 OFFLINE   David Bott

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Posted 18 November 2013 - 04:33 PM

I'm still getting a response from DBS Talk every hour. Hopefully someone can figure out how to fix this problem.

 

I located your support ticket and delete it all together.  So I hope this resolves the issues of the mail loop.


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#5 OFFLINE   DonPrince

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Posted 18 November 2013 - 04:51 PM

I'm still getting the emails every hour David. The last three came in at 3:24, 4:24 and 5:24. I'm sure I'll see another one at 6:24.



#6 OFFLINE   David Bott

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Posted 21 November 2013 - 09:06 AM

Do you have any email auto responders?  Something is sending emails back and thus making this loop.


David Bott

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DISCLAIMER: All spelling and grammatical errors done on purpose for the proofreadingly challenged.


#7 OFFLINE   DonPrince

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Posted 21 November 2013 - 11:09 AM

Well David, I don't know why but the last couple of days they have stopped showing up. I thought it was something you must have done to correct my problem.

Thanks for your help.



#8 OFFLINE   David Bott

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Posted 21 November 2013 - 04:01 PM

Glad it has stopped.  Sorry I did not get right back to you.


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