I asked this question on the Directv forum and the only replies I get are to reset reciever.
Have a small issue I never had before on my Genie HR44-500. I have a few other issues with my Genie but have learned to live with them.
The most recent issue I noticed that when I have time built up my fast forward or rewind doesn't work like it should.
If I have time built up and want to fast forward past commercials, etc there is about a 5 second delay while FF if I press the ADVANCE button (The small button above the FF arrows)
The issue will be there if I am rewinding as well. If I am backing up to the beginning of a program and I want to immediately go to the beginning and press REPLAY button there is about a 5 second delay as well.
This delay issue only happens on live TV, not recorded shows off the List.
MY HR44-500 was updated on 11/7/13 @ 2:22am with software version 0x797.
Also, when I use Double play when I switch between tuners there is about a 5 second delay in the sound.
I have reset the reciever by using the Menu and by pushing the red button. Still have the issues.
Has anyone else experienced this issue?
Thank You for any help on my issue.