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Guest Message by DevFuse

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error code - 31-11-45 (622 DVR)

Ca not recieve any signal

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25 replies to this topic

#26 OFFLINE   Michael P

Michael P

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Joined: Oct 27, 2004

Posted 11 December 2013 - 02:17 PM



I could use a little advice.


The error screen that come up after the 622 can not fine any signal says "Signal Code: 31-11-45"


It also lists the serial number of my DVR and also lists a long number for a smart card (which I do no use).




That may be your problem.  I too have a 622 and E* sent me a smart card years ago to put in the smart card slot.  The "built-in" smart cards on the 622 are all invalid -  they had to replace them with a newer generation card.  That is why there is a slot.  If this 622 was subscribed at the time of the card upgrade they have sent you a card.


BTW: Having a card in the slot is good to force a reboot - I pull and reinsert it (on rare occasions) when the 622 locks up.

An E* subscriber continuously since February 1997.

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