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C41-100 Slow IR response


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5 replies to this topic

#1 OFFLINE   Big Dish

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Posted 25 November 2013 - 08:45 PM

Has anyone else noticed that when using an IR remote with the C41-100 Genie client response is slow?  It almost always have to press a button multiple times for it register.  I have an HR44-200 Genie server and everything works great on it.  I want to use my Harmony One IR remote, but it's extremely frustrating.  I confirmed I have the latest software as of 11/25/13.  With RF the response is perfect.



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#2 ONLINE   Supramom2000

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Posted 25 November 2013 - 08:53 PM

My RC65RX remote is fairly slow with the client, but not needing multiple presses.  I've found the client response time to be slower than the HR44 regardless of which remote I use.  But it sounds like you are having a particular issue.  Have you tried the RC71 for comparison purposes?  Does your Harmony remote work quickly on the TV itself?


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#3 OFFLINE   peds48

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Posted 25 November 2013 - 09:35 PM

Has anyone else noticed that when using an IR remote with the C41-100 Genie client response is slow? 

Yup. agree.  at least with the RC71


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#4 OFFLINE   Rtm

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Posted 26 November 2013 - 01:58 AM

Well its definitely slower than the 2 C41-700s and HR44-500. I have one C41-100 and the IR remote doesn't even work half the time I use the RC71 but occasionally I want to use the RC65 because it turns on my speakers or I've dropped the RC71 behind the bed.



#5 OFFLINE   Big Dish

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Posted 28 November 2013 - 03:38 PM

I've tried it with the RC71 in IR mode and the C41 is slow to respond.  I contacted DirecTV support and they sort of implied it's normal.  They only support the RC71 remote in RF mode.  The person I spoke to did say they would report the issue because I believe it is software related.  I believe the IR response was better prior to the latest update.



#6 OFFLINE   Big Dish

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Posted 03 December 2013 - 01:04 PM

It seems like if I reboot my HR44 and then the C41 the IR response on the C41 is better for a while.






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