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Netflix on Apple TV Slowdown


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34 replies to this topic

#1 OFFLINE   gjrhine

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Posted 28 November 2013 - 10:41 AM

Do a Netflix search on Example Short 23.976 and play it on your Apple TV.  You will see the bit rate in kbps and the resolution you are getting in the upper left part of the screen.  You will find that the numbers are far worse in Prime Time at night than they used to be just a few weeks ago.  If you have a Roku, Chromecast or another device to play Netflix you will find the numbers are much better any time of day or night.

 

Here is the full discussion on the Apple Support Communities.

 

https://discussions....803077#23803077

 

 

 

 

 

 

 


Gary

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#2 ONLINE   Laxguy

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Posted 28 November 2013 - 12:23 PM

What are the number you are getting via ATV, and what comparison have you made on another device in the same time frame, same ISP? Is your ATV wired? 


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#3 OFFLINE   gjrhine

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Posted 28 November 2013 - 01:57 PM

The provided link gives you all of those answers from many people using a variety of devices, connections, ISPs and times of the day.  That is why I provided it.  The experience of one person (me) although similar, does not mean so much.

 

 

 

The blogs are starting to take note also -

 

http://www.macworld....unk-issues.html


Edited by gjrhine, 28 November 2013 - 02:02 PM.

Gary

#4 ONLINE   Laxguy

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Posted 28 November 2013 - 02:09 PM

I asked you your specific experience. 


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#5 OFFLINE   gjrhine

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Posted 28 November 2013 - 02:31 PM

And I answered "similar".  Disregard this thread if you have no interest in an accurate accounting of the issues.


Gary

#6 ONLINE   Laxguy

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Posted 28 November 2013 - 02:41 PM

Gary-

 

I have no idea what engendered this attitude of yours. I asked you a perfectly reasonable question which you continue to dodge, rudely suggesting the equivalent of "Go effin' google it". 

 

Do you have data, or not?


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#7 OFFLINE   gjrhine

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Posted 28 November 2013 - 03:02 PM

Yes the data is in the two (2) links provided.  You do not even have to "Go effin' google it". It's all there.  The research is all provided for those who do not care to do any.  Now I have eating, drinking and football to attend to.


Gary

#8 OFFLINE   inkahauts

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Posted 28 November 2013 - 08:12 PM

I think he's asking what you actual numbers are at the times mentioned which is reasonable to ask. I don't have Netflix streaming so I can't tell.

#9 OFFLINE   dualsub2006

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Posted 28 November 2013 - 08:46 PM

It's not limited to the Apple TV. The new Roku 2 with the old Netflix channel maxes out at about 3000kbps 720p, but the Roku 3 with the new Netflix hits 5800kbps 1080p.

PS3 with the new Netflix also does 5800kbps 1080p, while the Wii U gets 3000kbps 720p.


#10 OFFLINE   dualsub2006

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Posted 28 November 2013 - 08:53 PM

All of my test devices were on the same TV, with the Roku boxes wireless and the PS3 and Wii U wired.

#11 OFFLINE   inkahauts

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Posted 28 November 2013 - 09:21 PM

So it's Netflix then?

#12 OFFLINE   dualsub2006

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Posted 28 November 2013 - 10:21 PM

It's Netflix.

I ran my test side-by-side at the same time, the Roku 2 and Roku 3 gave the same results. 3000kbps 720p on the Roku 2 and 5800kbps 1080p on the Roku 3.

The PS3 and Roku 3 both got 5800kbps 1080p side-by-side.

#13 ONLINE   Laxguy

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Posted 28 November 2013 - 10:55 PM

Thank you. I rather suspected the original premise was balogna, and he, the OP,  was unable or unwilling to show his own data, or perhaps he doesn't have any. The links to Apple discussions are filled with clueless newbies. 


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#14 OFFLINE   dualsub2006

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Posted 28 November 2013 - 11:51 PM

This whole thing came up on Reddit or the Roku forums, I don't recall where I saw it, but it was a few days ago. I wasn't aware that the Apple crowd had latched on to it as well.

I don't know what logic is behind the decision to cap the old Netflix UI at 720p, but it's pretty obvious that's what Netflix has done.

#15 OFFLINE   gjrhine

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Posted 29 November 2013 - 06:55 AM

It's not limited to the Apple TV. The new Roku 2 with the old Netflix channel maxes out at about 3000kbps 720p, but the Roku 3 with the new Netflix hits 5800kbps 1080p.

PS3 with the new Netflix also does 5800kbps 1080p, while the Wii U gets 3000kbps 720p.

3000 kbps is still HD and not very limiting or unusual.  Try Netflix on ATV in prime time.  Many people get 235 kbps and settling out not much above that.  Then again much better in off hours.  Some of these people are testing streams with routers that calculate kbps, not exactly "clueless newbies" like LAXboy.


Gary

#16 OFFLINE   Stuart Sweet

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Posted 29 November 2013 - 07:34 AM

You know, I've seen exactly the same thing. I hadn't investigated it because I simply presumed it was congestion.
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#17 OFFLINE   dualsub2006

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Posted 29 November 2013 - 08:47 AM

3000 kbps is still HD and not very limiting or unusual. Try Netflix on ATV in prime time. Many people get 235 kbps and settling out not much above that. Then again much better in off hours. Some of these people are testing streams with routers that calculate kbps, not exactly "clueless newbies" like LAXboy.

Yes, 3,000kbps is still HD, but it's not the 1080p that I bought my Roku boxes for. It doesn't matter what time of day or night I try the old interface, I get 3000kbps.

That's not how it was when I first got the new Roku models. The old Netflix UI always delivered 1080p content. The issue for me came about when the new UI hit the scene.
Even my last gen 2XS had no issue with delivering 1080p regardless the time of day. Now, that one is stuck on 720p as well.

I'm not in a position to try the Apple TV with Netflix as I switched to Roku a long time ago.

#18 OFFLINE   gjrhine

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Posted 29 November 2013 - 09:05 AM

Yes, 3,000kbps is still HD, but it's not the 1080p that I bought my Roku boxes for. It doesn't matter what time of day or night I try the old interface, I get 3000kbps.

That's not how it was when I first got the new Roku models. The old Netflix UI always delivered 1080p content. The issue for me came about when the new UI hit the scene.
Even my last gen 2XS had no issue with delivering 1080p regardless the time of day. Now, that one is stuck on 720p as well.

I'm not in a position to try the Apple TV with Netflix as I switched to Roku a long time ago.

 

 

I do not doubt any of that.  Perhaps you should post about it in the Roku forum.  This thread is specifically about recent slowdowns of Netflix on Apple TV.


Gary

#19 OFFLINE   dualsub2006

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Posted 29 November 2013 - 09:10 AM

I do not doubt any of that. Perhaps you should post about it in the Roku forum. This thread is specifically about recent slowdowns of Netflix on Apple TV.

Yeah, that's fine, I'll leave you alone.

You did invite Roku and Chromecast into the discussion when you mentioned them in your original post, but you can have your topic to yourself.

#20 OFFLINE   gjrhine

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Posted 29 November 2013 - 09:15 AM

Roku and Chromecast merit mention because they demonstrate the issue at hand is isolated to Netflix on Apple TV.  Sorry if that was not clear.


Gary




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