Best Answer davahad , 20 February 2014 - 04:53 PM
Subject: Your DIRECTV online account [Incident: 131117-003815] [Incident: 131204-006202]
Thank you for writing back. I'm happy to assist you regarding the trouble you have been having with the wrong programs being recorded and I apologize for the delay in resolution for this issue. Our support team has reported that this issue should now be resolved for you. This was resolved by an update to our system. You may need to delete and then reinstall the DIRECTV app. Please try again and let us know if you still have the same problem.
Thank you again for writing us. At DIRECTV we strive to provide the finest in satellite television entertainment and outstanding customer service and we’re glad you’re a part of the DIRECTV family, Mr. XXXXXXXXXXXXXXX.
DIRECTV Resolution Specialist