Tonight, my RC71 remote suddenly quit working while I was in the middle of watching TV. It would no longer control any device (HR44, TV, or AVR). I checked the batteries, but the batteries were still good. After putting them back in the remote, it started controlling the TV (on/off) and the AVR (volume), but not the HR44.
Using the front panel, I was able to bring up the remote control setup, from which I tried resetting the remote. After following the instructions (hold Mute-Select, then enter code 981), the remote started communicating with the DVR. However, this reset the remote to IR and lost the codes for controlling the TV and AVR (as expected). I then went into the menu for programming the remote and tried to program it back to RF mode.
I have tried multiple times but simply cannot get the remote back into RF mode. I followed the steps carefully (hold Mute-Select, code 961, channel up, then Enter). After these steps, the remote starts blinking repeatedly for a while, then flashes red and stops. No response from the Genie, and the remote remains in IR mode. Since I cannot get the remote in RF mode, I cannot program it for the TV and AVR.
Before you ask, yes I'm positive I'm pressing Enter and not Select on the last step (which seems to be a common mistake).