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New Install HR 44 +


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10 replies to this topic

#1 OFFLINE   dhjernigan

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Posted 10 December 2013 - 04:46 PM

My first post, I have been a DTV customer for 20 years.

 

Yesterday I had of new install:

 

HR-44, Hr-24, and c41-500. The installer would not give me any RC-71 remotes, he said that they only cause confusion, so they do not do them.

 

Every works well, very fast compared to the 2 Hr-23's that I had.

 

My question is that I have at this time everything set to share, the Hr-24 can see the Genie playlist, the Genie  can see the HR-24 playlist, the C41 can see the Genie but it can not see the playlist on the HR-24 any suggestions?

 

If more info is needed. please let me know.

 

 

David



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#2 ONLINE   inkahauts

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Posted 10 December 2013 - 06:08 PM

For ken that installer is full if it with the remotes. If demand them as they are the only ones that work rf. And it's a better remote response wise as far as I am concerned. With that said the client should see all playlists too. You could be on very old software that needs an update or a simple reboot may fix it. Try a reboot of the genie then the HR24 then the client.

#3 OFFLINE   dhjernigan

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Posted 10 December 2013 - 06:49 PM

I did the resets in the order specified in the prior post and the c41 still does not list the playlist from the HR-24, the c41 is using software version 0x734

 

David


Edited by dhjernigan, 10 December 2013 - 06:50 PM.


#4 OFFLINE   peds48

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Posted 10 December 2013 - 09:10 PM

734 is the current NR for the clients.  I would go to the Genie and toggle the playlist filter to "local" and then back to "all"  not sure if the same can be done at the Genie mini 


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#5 OFFLINE   Supramom2000

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Posted 10 December 2013 - 09:14 PM

And welcome to DBSTalk!  You will find the absolute best advice here.  Inkahauts is right about the RC71 remotes.  Some of us hate them, some of us lover them.  But regardless, it should be your choice to make an informed decision, not the installers.  The HR44 will not accept RF from any other remote except the RC71.  That can be a very important factor in your decision.


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#6 ONLINE   texasbrit

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Posted 10 December 2013 - 09:16 PM

Which model of HR24?



#7 OFFLINE   dhjernigan

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Posted 11 December 2013 - 06:49 AM

It is a HR24-100 with 0x740 software, which downloaded last night, now the C-41 can see the HR24's playlist, Just have to be patient sometimes.

 

David



#8 ONLINE   inkahauts

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Posted 12 December 2013 - 11:16 PM

734 is the current NR for the clients.  I would go to the Genie and toggle the playlist filter to "local" and then back to "all"  not sure if the same can be done at the Genie mini 

 

 

Yeah, you can filter the playlist on the minis too.



#9 OFFLINE   dhjernigan

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Posted 13 December 2013 - 04:47 PM

Called DTV about not getting the RC-71 remotes and they were very nice and scheduled another trip for the installer, this time I had a different installer and was impressed, I said that he did not have to set the remotes up but he did and changed out my splitter with the newest version which had a green tag instead of a white tag and said the it would work better, now I am a more happy camper.

 

David



#10 OFFLINE   Stuart Sweet

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Posted 13 December 2013 - 05:22 PM

Oh dear, he left the wrong splitter there? That's embarrassing.
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#11 OFFLINE   Laxguy

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Posted 13 December 2013 - 05:23 PM

Good you got that in hand. Happier campers are always good to hear about!


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