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Guest Message by DevFuse

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Yahoo mail down


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42 replies to this topic

#1 OFFLINE   armophob

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Posted 11 December 2013 - 03:05 AM

Anyone else having trouble accessing their Yahoo mail account?

I can tell by the posts online I am not the only one who has been down for 2 days now.

Just kind of strange that this is not bigger news online or in the media.



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#2 OFFLINE   coolman302003

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Posted 11 December 2013 - 03:17 AM

No issues here...

 

Yahoo has acknowledged the issue though on there companies Facebook & Twitter pages: https://www.facebook...151748384986930 & https://twitter.com/...505606198329344


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#3 OFFLINE   armophob

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Posted 11 December 2013 - 04:56 AM

That is what I am reading. Some people can access their accounts and others can't using the same computers.

 

Now they have changed the message to this;

 

Scheduled Maintenance

We are undertaking some essential, but extensive maintenance to improve Yahoo! Mail. During the maintenance period, some users may experience problems accessing Yahoo! Mail.

We sincerely apologize for this inconvenience. Your account is in great shape and we are working to have it available again as quickly as possible.

 
Yahoo! Mail Team



#4 OFFLINE   MysteryMan

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Posted 11 December 2013 - 06:05 AM

 

That is what I am reading. Some people can access their accounts and others can't using the same computers.

 

Now they have changed the message to this;

 

Scheduled Maintenance

We are undertaking some essential, but extensive maintenance to improve Yahoo! Mail. During the maintenance period, some users may experience problems accessing Yahoo! Mail.

We sincerely apologize for this inconvenience. Your account is in great shape and we are working to have it available again as quickly as possible.

 
Yahoo! Mail Team

 

That's the message I've been getting for the past two days. Yahoo needs to get it's act together.  :down:  


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#5 OFFLINE   TBoneit

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Posted 11 December 2013 - 09:15 AM

I Agree they need to provide the service You are paying all that money for. :)

And issue a refund for the time it is unavailable.


Edited by TBoneit, 11 December 2013 - 09:16 AM.

Remember when your kids were the TV set's remote control?

#6 OFFLINE   jimmie57

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Posted 11 December 2013 - 09:25 AM

I Agree they need to provide the service You are paying all that money for. :)

And issue a refund for the time it is unavailable.

I use the FREE version and it is and has been up all the time.

I wonder if it is only the paid version that is having a problem ?


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#7 OFFLINE   dualsub2006

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Posted 11 December 2013 - 09:40 AM

I Agree they need to provide the service You are paying all that money for. :)
And issue a refund for the time it is unavailable.

You're sure right about that. The folks that pay money for Yahoo Mail (I have two such people in my life) are asking for refunds or credits.

Going by what Yahoo has done in similar situations in the past, they'll get a credit.

#8 OFFLINE   MysteryMan

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Posted 11 December 2013 - 09:51 AM

I Agree they need to provide the service You are paying all that money for. :)

And issue a refund for the time it is unavailable.

I've been using the free version and as I reported in post #4 it's been down for two days! In addition to that those who use Internet Explorer 11 can no longer use Adobe Flash Player and the Quote feature here on DBSTalk. Murphy's Law seems to be the order of the day.


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#9 OFFLINE   jimmie57

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Posted 11 December 2013 - 10:58 AM

From the warnings in another thread here I have blocked my machines from upgrading to IE11.


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#10 OFFLINE   Mark Holtz

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Posted 11 December 2013 - 12:16 PM

I use Google mail (via Google Apps) instead of email. As far as the outside world is concerned, I have my own domain name (several, in fact). So, if my email provider was down for more than several hours, I would be switching the MX settings and using another mail service. Unfortunately, nobody emails me anymore, so mail isn't critical.

That's what bothers me with a lot of small businesses. You see their business cards with @yahoo.com, @gmail.com, and @hotmail.com e-mail addresses. This has me questioning if they are serious businesses. Spend the $10-$15 to register a domain name to show me you are serious about your business.

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#11 OFFLINE   armophob

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Posted 11 December 2013 - 01:03 PM

Yea, free version here and I am using FF. But it is the same from any computer and browser.



#12 OFFLINE   armophob

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Posted 11 December 2013 - 01:46 PM

Since Yahoo is being so tight lipped about the whole thing, it is only the responsible thing to jump right to the conclusion that they have been the victim of a cyber attack and all of our personal information has been stolen.



#13 OFFLINE   TBoneit

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Posted 11 December 2013 - 02:25 PM

Since Yahoo is being so tight lipped about the whole thing, it is only the responsible thing to jump right to the conclusion that they have been the victim of a cyber attack and all of our personal information has been stolen.

 

Always the Eternal Optimist aren't You.
 


Remember when your kids were the TV set's remote control?

#14 OFFLINE   scooper

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Posted 11 December 2013 - 03:33 PM

Downloading via POP3 (into Outlook2010) is having issues (using Paid Yahoo mail). I CAN access using FF web mail..


You CAN put antennas on your owned and/or controlled property...

http://www.fcc.gov/mb/facts/otard.html

#15 OFFLINE   phrelin

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Posted 12 December 2013 - 01:33 AM

There are two possible problems with your Yahoo Mail depending. There is this issue:

 

 

Date 12/11/13

System Status Message

01:49 PM PST: An important update for our email users

Some of our users have not been able to access their mail since 10:27 PM PST on Monday night, due to a hardware problem in one of our mail data centers. The issue has been harder to fix than we originally expected.

We have dozens of people working around the clock to bring it to a resolution. We’ll post updates on our @YahooMail Twitter handle.

Please check our help page for the latest information.

 

 

Obviously if this is your problem, there's nothing you can do. I have had no problem with my "free" email. However....

 

Yesterday using Thunderbird (I won't allow Outlook on my computers) I couldn't send email and just before 10 am PST this morning,I quit receiving email until I complied with the following:

 

 

Date 12/09/13

System Status Message

 

11:15 AM PST: Important changes to your business email settings

To greater enhance the security of your email, Yahoo Business Mail settings are changing to support secure (SSL) connections only when you send and receive email from a mobile device or desktop email client. This change affects IMAP, POP, and SMTP settings. If you do not have SSL enabled, you may see a network failure or enter network password message when sending and receiving email beginning December 4, 2013 for IMAP, and beginning December 10, 2013 for POP and SMTP.

Please verify your current mail server settings and update them if needed, as follows:

IMAP settings:
Incoming Server: imap.mail.yahoo.com
Port 993 with SSL enabled
Get help with IMAP settings.

POP settings:
Incoming server: pop.bizmail.yahoo.com
Port 995 with SSL enabled
Get help with POP settings.

SMTP settings:
Outgoing server: smtp.bizmail.yahoo.com
Port 465 or 587 with SSL enabled
Get help with SMTP settings.

We thank you for your attention to this change. For help with setting up Business Mail on specific devices or email clients please visit our Yahoo Business Mail help section or contact us.

 

 

Perhaps this will be of some help to some here.


Edited by phrelin, 12 December 2013 - 01:37 AM.

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#16 OFFLINE   armophob

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Posted 12 December 2013 - 02:18 AM

Thanks phrelin,

 

Mine is back up now.

 

In all of the unread 100+ emails, not one from Yahoo explaining the interruption.

 

I just love this from your clip.
"We’ll post updates on our @YahooMail Twitter handle."

I am so sick of the assumptions companies make that the entire world uses Facebook and twitter.



#17 OFFLINE   Mark Holtz

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Posted 12 December 2013 - 02:37 AM

Uh, isn't this the type of change that should be communicated to the customer around 30 days prior to the change, with a transition period? 


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#18 OFFLINE   scooper

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Posted 12 December 2013 - 08:16 AM

Thanks PHrelin - I'm back up after setting Outlook to use Encryption.


You CAN put antennas on your owned and/or controlled property...

http://www.fcc.gov/mb/facts/otard.html

#19 OFFLINE   scooper

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Posted 12 December 2013 - 08:29 AM

Uh, isn't this the type of change that should be communicated to the customer around 30 days prior to the change, with a transition period? 

I'd settle for a couple days notice.


You CAN put antennas on your owned and/or controlled property...

http://www.fcc.gov/mb/facts/otard.html

#20 OFFLINE   TBoneit

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Posted 12 December 2013 - 08:45 AM

Thanks phrelin,

 

Mine is back up now.

 

In all of the unread 100+ emails, not one from Yahoo explaining the interruption.

 

I just love this from your clip.
"We’ll post updates on our @YahooMail Twitter handle."

I am so sick of the assumptions companies make that the entire world uses Facebook and twitter.

 

What's a Facebook / Twitter, Oh wait those are things I do not use!


Remember when your kids were the TV set's remote control?

#21 OFFLINE   MysteryMan

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Posted 12 December 2013 - 11:54 AM

My Yahoo Mail was functioning early this morning. Just tried to go to my e-mail and discovered this new message......!We're experiencing some technical difficulties!      We're sorry, but Yahoo Mail can't load due to a temporary error. You can try back again shortly, or visit our help pages for ways to troubleshoot the issue......Temporary error: ymws:Server.MailboxOpenFailed.......Problem is none of the help options work. Nice going Yahoo.  :down:  :down:  :down:


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#22 OFFLINE   phrelin

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Posted 12 December 2013 - 12:03 PM

I too was a little puzzled that we did not get an email well ahead of the change. A while back I added a "Yahoo Small Business Systems Status" content block to the "My Yahoo" page under the "Finance" tab which I routinely check several times a day to follow the stock market:

 

myyahoo.jpg

 

I added that content block when I was having trouble getting to my web site. I don't have a business, but for many years now I've used the Yahoo Small Business Systems for web hosting and email because they are cheap and reliable (see the options here). And generally they are very reliable, but like anyone running such large complex systems they do have problems.

 

But there is no excuse for not sending out an email at least 10 days prior ot making such a change.

 

As of this edit, our Yahoo mail - both that which we pay for and the free version - is working fine.


Edited by phrelin, 12 December 2013 - 12:12 PM.

"In a hundred years there'll be a whole new set of people."
"Always poke the bears. They sleep too much for their own good."

"If you're good enough, they'll talk about you." - Tom Harmon
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My AV Setup
My Slingbox Pro HD Experience
My Blog: The Redwood Guardian


#23 OFFLINE   Cholly

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Posted 12 December 2013 - 12:06 PM

What's a Facebook / Twitter, Oh wait those are things I do not use!

Amen! I'm sick of businesses jumping on the bandwagon - "Like us on Facebook", "Follow us on Twitter". They use social networking to pass important information to their clients/customers rather than email messages.Not that I enjoy plowing through 30 or more email messages each day, but IMHO,Facebook and Twitter are internet garbage cans. :bang


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#24 OFFLINE   armophob

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Posted 18 December 2013 - 11:52 PM

Got this today, I like the use of "again" as if they apologized once already.

 

We're working to restore your inbox.

   

We want to apologize again for the frustration last week's outage caused and give you an update on your Yahoo Mail account.

Our engineering team is working around the clock to restore the messages and folders that still may not be appearing in your inbox. We will send you an update once the process is complete for your account.

While we know we can't make up for the inconvenience we've caused you, we're upgrading your account to our Premium Yahoo Mail service for January 2014, for free.

If you have questions or want more help with your account, please reach out to Customer Care or call 1-800-318-0612.

The Yahoo Mail Team

P.S. If you already have a Premium account, you will receive an extra month of free service.


#25 OFFLINE   MysteryMan

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Posted 19 December 2013 - 04:06 AM

 

Got this today, I like the use of "again" as if they apologized once already.

 

We're working to restore your inbox.

   

We want to apologize again for the frustration last week's outage caused and give you an update on your Yahoo Mail account.

Our engineering team is working around the clock to restore the messages and folders that still may not be appearing in your inbox. We will send you an update once the process is complete for your account.

While we know we can't make up for the inconvenience we've caused you, we're upgrading your account to our Premium Yahoo Mail service for January 2014, for free.

If you have questions or want more help with your account, please reach out to Customer Care or call 1-800-318-0612.

The Yahoo Mail Team

P.S. If you already have a Premium account, you will receive an extra month of free service.

 

Same here. Looks like they really screwed the pooch. 


DIRECTV customer since 1995.





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