I have an HR23-700 and it updated with the latest firmware two nights ago. Now, my guide is full of "To Be Announced" and listings are not appearing more than a day out, at best. I am getting concerned because my series passes are showing 0 but I know the shows are on. The higher up the dial I go the worse it gets. I panicked tonight and did a restart (using the red button) but nothing has changed. I am not sure if I am in the right place, but I am pretty sure I saw the update as 0x079E and now it seems that this update has wrecked my guide for the time being. I have seen other updates along the way, and this never happened before.
It's been a long time since I have complained about Directv's STBs/DVRs, but are they going backwards? Again. I owned one of the original DVRs (non-Tivo, I had those first) after being forced to abandon Tivo (I realize that is a real bugaboo among the DTV fans on this forum). Since then, my wife has her Tivo back (with the THR22-100, two of them in fact), but my DVR (his and hers) was pretty much rock solid ... until this. I am going to call DTV later tonight to try and get some tech support, but I have a feeling I will be wasting my time. The whole point of a DVR is time shifting, but with most of my guide only 24 hours out, that option seems to be moot. I am sure they are going to tell me to be patient, the guide will update over time. But two days? I find it very hard to believe it's not a problem with the upgrade. Funny thing was, my DVR was working fine. Why the upgrade/fix? Going back years, could there be a company that has downloaded more "upgrades" to its gear than DTV? Highly doutbful. Okay, maybe Microsoft and Windows, but that's about it.
Update: I found an old post that says this (see below). Will this work? I think someone earlier mentioned two restarts in 30 minutes.
"The cause of the problem is believed to be corrupt guide data. The double-restart that is advised by DirecTV flushes that guide data out and forces new, uncorrupt data to be downloaded."
Edited by lilydog10, 16 January 2014 - 09:00 PM.