Called DTV because scheduled recordings not occurring due to error 39. Satellite signals were low or non existent. The CSR told me that they needed to scheduled a service call. Service tech arrived and diagnosed that the LNB was bad as well as the SWiM16. He replaced them and rebooted the system to find that the HDD in my HR22-100 was having problems. He replaced the unit with a HR24-500 and the system was back online. He told me to call DTV and request a return shipping box for the old unit. The CSR told me that DTV did NOT want the unit back, just pull the access card out and recycle the unit. CSR would send out an envelope to return the access card. CSR told me that the HR22's were at "End of Life" and didn't want them back.
In the past month DTV has installed a new HR44-500, HR24-500, SWiM16 & LNB all free of charge to me. Nice Christmas presents. Thanks DirecTV.