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Guest Message by DevFuse

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Loss of signal due to snow/cold?


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15 replies to this topic

#1 OFFLINE   new_2_hd

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Posted 06 January 2014 - 01:36 PM

So, I live in the Midwest where we were pounded with snow.  Snow stopped midday yesterday, but it is below 0 today.  Satellite signal was fine until about 30 minutes ago.  I says signal was lost.  Is this likely weather related?  My first thought is that it is, but the snow stopped almost 24 hours ago and the temp was colder before (about the "hottest" part of the day now).  Seems strange.



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#2 OFFLINE   JACKIEGAGA

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Posted 06 January 2014 - 01:44 PM

Was it windy? Maybe the dish shifted


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#3 OFFLINE   new_2_hd

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Posted 06 January 2014 - 01:59 PM

Not right now, it was yesterday and last night.  I'm gonna blow some of the snow off the dish and see if that works.



#4 OFFLINE   JACKIEGAGA

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Posted 06 January 2014 - 02:09 PM

Someone else is having trouble check here

 

http://www.dbstalk.c...wind-error-775/


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#5 OFFLINE   m4p

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Posted 06 January 2014 - 02:25 PM

I usually lose signal when we have a snow storm, but I was pleasantly surprised that we didn't this time.  I think it's because it's more of a powdery snow instead of heavy and wet.  I keep a swimming pool brush on a long pole near the back door so I can brush the snow off the dish if needed.  

 

OP, if you have snow on the dish and can get it off, that should definitely help.  When I've had to brush snow off mine, I put the receiver on the page with the signal strengths.  It's fun to watch them go from 0 into the 90's :)


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#6 OFFLINE   PCampbell

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Posted 06 January 2014 - 02:53 PM

Mine is low enough to reach with a broom, that works every time.


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#7 OFFLINE   mrro82

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Posted 06 January 2014 - 03:20 PM

We didn't lose anything at all here. No pixelation either. Then again, like m4p, our snow was really powdery as its blowing around like crazy now 😁 Sent from the jaws of my Hammerhead!

#8 OFFLINE   new_2_hd

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Posted 06 January 2014 - 05:40 PM

Clearing alot of snow off worked.



#9 OFFLINE   gov

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Posted 06 January 2014 - 05:53 PM

Also, there are some cold sensitive D* LNBs left in the world.  Seems like the white lens ones are way better than the clear ones for arctic blast.



#10 OFFLINE   peds48

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Posted 06 January 2014 - 07:27 PM

Also, there are some cold sensitive D* LNBs left in the world.  Seems like the white lens ones are way better than the clear ones for arctic blast.

no, is the other way around


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#11 OFFLINE   augisdad

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Posted 06 January 2014 - 09:18 PM

2 nights in a row now I've gotten 775's on the Genie.  Last night brushed snow off, but that didn't seem to help.  This morning went out and chipped a small bit of ice off the bottom and swept some left over ice crystals.  Seemed to help as it was working up until 8:40 tonight.  Weather gauge reads -8° right now north of Kansas City.  HR20 is still recording everything ok still.   Is it something worth calling DirecTV on?


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#12 OFFLINE   peds48

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Posted 06 January 2014 - 09:30 PM

2 nights in a row now I've gotten 775's on the Genie. Last night brushed snow off, but that didn't seem to help. This morning went out and chipped a small bit of ice off the bottom and swept some left over ice crystals. Seemed to help as it was working up until 8:40 tonight. Weather gauge reads -8° right now north of Kansas City. HR20 is still recording everything ok still. Is it something worth calling DirecTV on?

I would because 775 has nothing to do with low temperature and signal lost. IOW, if it was dish covered of snow the problem, you would get a 771 SSFS, not 775


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#13 OFFLINE   veryoldschool

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Posted 07 January 2014 - 02:02 AM

I would because 775 has nothing to do with low temperature and signal lost. IOW, if it was dish covered of snow the problem, you would get a 771 SSFS, not 775


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I wonder how many center conductors are shrinking in the cold and pulling away?


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#14 OFFLINE   augisdad

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Posted 07 January 2014 - 05:51 AM

I called them.  After I had to actually unscrew the cable that was "loose" with a pair of pliers from the back of my HR-34 and screwing it back in, she agreed to have a service tech come out Wed between 12 and 4.  She claimed that a 775 has absolutely nothing to do with the weather. 


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#15 OFFLINE   augisdad

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Posted 07 January 2014 - 03:33 PM

Going to be hard to convince them of the 775 now that it has warmed up and is working again.  Oh wait, it can't be working as weather isn't a factor.   Oh well, maybe they will be able to fix my HR34 not seeing my HR20.


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#16 OFFLINE   djousma

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Posted 08 January 2014 - 05:59 PM

I had problems too.  I ended up unplugging my SWM power supply, waiting 30seconds, and plugging it back in.  Fixed the problems.


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