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Guest Message by DevFuse

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need help

R15 500

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2 replies to this topic

#1 OFFLINE   chris1227


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Joined: Jan 15, 2014

Posted 15 January 2014 - 02:26 PM

Ok so my dvr keeps getting stuck at the receiving satellite info screen and stays at 0%

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#2 OFFLINE   jimmie57


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Joined: Jun 26, 2010

Posted 15 January 2014 - 03:00 PM

There were a lot of people had this problem last year but they have all been fixed.

It was a specific model number that was having the problem.

Call DTV, tell them the full model number of your receiver and how it is acting. Example R15-300. The full number is located in the same area as the smart card and the reset button.

It might need to be replaced.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD

#3 OFFLINE   peds48



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Posted 15 January 2014 - 08:50 PM

what model of receiver do you have. look for the model number inside the access card door.. 


Do you have any other receivers/DVRs?  Are they working OK?

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