I have two DVRs on my account and whenever I use the Scheduler on my Android tablet (Asus Transformer Prime) or my Android phone (Samsung Galaxy S4) to record a show to both DVRs at the same time, the programs always record with a retention of Keep Until I Delete It. If I record on only one of the DVRs at a time then it will record with the retention of Until Disk is Full. I have the Keep option set to Until Disk is Full and the setting says it is but when I record on both DVRs at once, then when the program is recorded on the DVR, both of the copies will have the retention set to Until I Delete It. I called tech support and after about 30 minutes the agent said there was a bug in the program but she would enter the paperwork to get it fixed. It's been about a year now and nothing has changed. I can, of course, open each recorded program on the DVR and reset the Keep option manually but that should not be necessary.
Does anyone know of a work-around or how to get this issue to be addressed?