Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

Had the Best Upgrade Experience

DTV

Best Answer Beerstalker , 31 January 2014 - 10:47 AM

Sounds like a great experience.  However, I am pretty sure the tech was wrong about the HR44.  As far as I know it is the only one in the HR series that can do IR and RF at the same time, which may be why the tech was wrong.  The HR44 only works in RF with the new RC71 remote though, so if you are using an older remote they won't work in RF period.

Go to the full post


  • Please log in to reply
30 replies to this topic

#21 OFFLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 12,372 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 17 February 2014 - 06:37 PM

Also they can usually check the dish from outside anyway can't they? Sight check.

They supposed to check more than that


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

...Ads Help To Support This Site...

#22 OFFLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 12,372 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 17 February 2014 - 06:37 PM

. He had zero interest in coming in to check the work that was done.

Not surprised...


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#23 OFFLINE   William1

William1

    Mentor

  • Topic Starter
  • Registered
  • 79 posts
Joined: May 11, 2009

Posted 17 February 2014 - 06:45 PM

Not surprised...

All he wanted to do was fill out a form and go to the next 'job'. Surprisingly worthless. No QC on the QC it seems.

When the tech was here, he talked about QC and wanted to do a good job so he got good marks and not dinged. I wish there were a way I could do a follow up to ensure the tech gets treated fairly.


"Make a man a fire and he'll be warm for a day. Light
a man on fire and he'll be warm for the rest of his life."

#24 OFFLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 12,372 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 17 February 2014 - 06:54 PM

All they are looking for (it seems) is that the dish is properly grounded, as is if that was all there is to a DirecTV system.  Can't tell you how many time I have gotten "dinged" on beautiful, perfectly done installs just because the splitter is grounded inside next to the breaker box


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#25 OFFLINE   samrs

samrs

    MANC

  • DBSTalk Club
  • 1,306 posts
  • LocationFlat Branch, NC
Joined: May 30, 2004

Posted 17 February 2014 - 07:01 PM

ROFL
 
Today, Directv did a 'QC'. The guy did not call first. He barely spoke english. When I told him all work was done inside my home and that he'd have to take off his muddy boots, he left.


Your in Richmond VA?
HR20-100, HR20-700, HR24-100, HR34-700/AM21

#26 OFFLINE   William1

William1

    Mentor

  • Topic Starter
  • Registered
  • 79 posts
Joined: May 11, 2009

Posted 17 February 2014 - 07:26 PM

Your in Richmond VA?

Just NW in Montpelier, about 7 miles from Innsbruck.


"Make a man a fire and he'll be warm for a day. Light
a man on fire and he'll be warm for the rest of his life."

#27 OFFLINE   samrs

samrs

    MANC

  • DBSTalk Club
  • 1,306 posts
  • LocationFlat Branch, NC
Joined: May 30, 2004

Posted 17 February 2014 - 08:02 PM

Just NW in Montpelier, about 7 miles from Innsbruck.


I don't have a clue were that's at, or much interest. That DMA is under distress for SIN30s.
There are Travel Techs in the area doing QC's. There wouldn't be any reason to come inside if your install failed outside.

Some of those non English speaking techs are my friends.
Ones an electrician in NC, making more doing DirecTv installs and service. He's damn good.
The other speaks Spanish and fluent Italian(where he got a law degree).

I'll shutup an go back to watching 42 now. shoot.
HR20-100, HR20-700, HR24-100, HR34-700/AM21

#28 OFFLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 12,372 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 17 February 2014 - 08:09 PM

I don't have a clue were that's at, or much interest. That DMA is under distress for SIN30s.
There are Travel Techs in the area doing QC's. There wouldn't be any reason to come inside if your install failed outside.

Some of those non English speaking techs are my friends.
Ones an electrician in NC, making more doing DirecTv installs and service. He's damn good.
The other speaks Spanish and fluent Italian(where he got a law degree).

I'll shutup an go back to watching 42 now. shoot.

Why not?, wouldn't in be nice to know what else might have "failed" inside so that the tech can be "couched" properly?

 

No need to answer tho, as I already know why...


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#29 OFFLINE   samrs

samrs

    MANC

  • DBSTalk Club
  • 1,306 posts
  • LocationFlat Branch, NC
Joined: May 30, 2004

Posted 17 February 2014 - 08:16 PM

Why not?, wouldn't in be nice to know what else might have "failed" inside so that the tech can be "couched" properly?
 
No need to answer tho, as I already know why...


Speak up cuz!
HR20-100, HR20-700, HR24-100, HR34-700/AM21

#30 OFFLINE   William1

William1

    Mentor

  • Topic Starter
  • Registered
  • 79 posts
Joined: May 11, 2009

Posted 18 February 2014 - 04:49 AM

I don't have a clue were that's at, or much interest. That DMA is under distress for SIN30s.
There are Travel Techs in the area doing QC's. There wouldn't be any reason to come inside if your install failed outside.

Some of those non English speaking techs are my friends.
Ones an electrician in NC, making more doing DirecTv installs and service. He's damn good.
The other speaks Spanish and fluent Italian(where he got a law degree).

I'll shutup an go back to watching 42 now. shoot.

Odd that you wanted to know where I am then do not care. No matter.

 

Bottom line, there is no way he could of done a proper QC unless he went on the roof and actually looked up close.

 

The techs that were here for my upgrade did go to where the dish was installed and noted the installer hit several roof joists with lags. Only way to check that is to go inside. The techs also replaced connectors (and grounding blocks) inside that had not been Directv approved as well as the splitter with a newer version along with redoing the ground (12ga to 8ga). No way to check any of that without going inside.

I do not think you could hold a tech responsible if the outside work failed and they had nothing to do with the outside work.QC should only critique the work they did. If they want to inspect the outside work, they would be welcome to do so and if it failed, make arrangements to being it up to codes.

 

While the QC guy had a nice smile, was sure to flash his credentials, it was obvious he did not want to actually check the work. Fill out the form, go to the next houses and call it a day. Bang them out.


"Make a man a fire and he'll be warm for a day. Light
a man on fire and he'll be warm for the rest of his life."

#31 OFFLINE   mpar1

mpar1

    AllStar

  • Registered
  • 90 posts
Joined: Mar 20, 2008

Posted 19 February 2014 - 10:30 AM

Just NW in Montpelier, about 7 miles from Innsbruck.

 

I'm in Mechanicsville. Had a great installer who upgraded me to HR44 2 weeks ago. My dish wasn't grounded and he did that and did an exceptional job overall. My wife was quite surprised when the QC guy showed up a few days later. 







Also tagged with one or more of these keywords: DTV

Protected By... spam firewall...And...