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Stay away from macpalace.com!


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73 replies to this topic

#26 OFFLINE   inkahauts

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Posted 03 February 2014 - 07:02 PM

Last I checked Genie is $25 extra per month.

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talking about monthly fees vs simply up front costs are two very different things.  Thats like saying they say the genie is free but you still have to pay for a programming package.  Yeah, its totally a different thing.

 

 

 Also, extra over what?  if you already have mrv and hd and a dvr then its the exact same cost.



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#27 OFFLINE   damondlt

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Posted 03 February 2014 - 07:20 PM

talking about monthly fees vs simply up front costs are two very different things. Thats like saying they say the genie is free but you still have to pay for a programming package. Yeah, its totally a different thing.


Also, extra over what? if you already have mrv and hd and a dvr then its the exact same cost.

gimme a break its the same false advertising as you guys are bitching about here.
Go look at the new customers offer page.
Clearly your not paying $24.99 per month with a Genie on your account.
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#28 OFFLINE   inkahauts

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Posted 03 February 2014 - 09:29 PM

gimme a break its the same false advertising as you guys are bitching about here.
Go look at the new customers offer page.
Clearly your not paying $24.99 per month with a Genie on your account.
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No its not at all the same.  I don't know how to explain to you the difference between saying something can be this price under certain conditions, and that its for this particular product, vs showing a price and have zero way or chance of making it that price and never honoring it in any way what so ever.  One is a service and a product and can fluctuate depending on a lot of variables and is noted as such.  The other is strictly a product and they are flat out lying completely.

 

I worked retail for a long time, they are night and day different.  What that site is doing is flat out illegal.

 

One is about marketing, the other is about screwing the customer.



#29 OFFLINE   RunnerFL

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Posted 04 February 2014 - 07:23 AM

Yes, believe it of not, the California department of agriculture.  They are in charge of all weights and measures..  Here's  a link to their main page and a second one which has a link to complain about a business on it...

 

http://www.cdfa.ca.gov/dms/

 

http://www.cdfa.ca.g.../complaint.html

 

You actually complain to your county usually, but its all run by the state in the end.

 

Excellent, thanks!


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#30 OFFLINE   RunnerFL

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Posted 04 February 2014 - 07:24 AM

Still $48....  Just a case where the site needs updating?  Yeah, right....  If that were the case they'd have updated it by now.


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#31 OFFLINE   SayWhat?

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Posted 04 February 2014 - 07:31 AM

Has anybody else tried to buy it at that price?

 

If so, what happened?  Did they get the same message asking for more money?


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#32 OFFLINE   damondlt

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Posted 04 February 2014 - 06:54 PM

 

One is about marketing, the other is about screwing the customer.

Its not screwing the customer, when he got a full refund.

And he didn't buy a product and not receive it.


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#33 OFFLINE   inkahauts

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Posted 04 February 2014 - 07:38 PM

No, its screwing a customer when you falsely advertise a price you have no way and no intention of ever honoring in any way.  They wasted his time and probably got his contact info and will put him on email lists and so forth.  No, its wrong and illegal.



#34 OFFLINE   damondlt

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Posted 04 February 2014 - 07:47 PM

No, its screwing a customer when you falsely advertise a price you have no way and no intention of ever honoring in any way.  They wasted his time and probably got his contact info and will put him on email lists and so forth.  No, its wrong and illegal.

Prove it!


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#35 OFFLINE   RunnerFL

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Posted 04 February 2014 - 08:29 PM

Its not screwing the customer, when he got a full refund.

And he didn't buy a product and not receive it.

 

It's an attempt to screw me out of money for one.  And as inkahauts said I invested time to try and find the best deal.  Time that was stolen from me since they tried to scam me out of more money.  And let's not forget the "Apple is now charging $75" lie they tried to feed me.


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#36 OFFLINE   RunnerFL

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Posted 04 February 2014 - 08:30 PM

Prove it!

 

It has been proven.  I provided a link to the $48 price.  Want to see the email where they tried to extort more from me?


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#37 OFFLINE   inkahauts

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Posted 04 February 2014 - 11:47 PM

Whats to prove?  Everything I said was a fact.  They are not allowing people to buy it at the advertised price.  That means anyone who buys it then gets an email and has to wait till their money is returned and move on is having their time wasted.



#38 OFFLINE   damondlt

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Posted 05 February 2014 - 07:50 AM

Prove they broke the law

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#39 OFFLINE   damondlt

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Posted 05 February 2014 - 07:52 AM

It has been proven. I provided a link to the $48 price. Want to see the email where they tried to extort more from me?

Yep

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#40 OFFLINE   SayWhat?

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Posted 05 February 2014 - 08:32 AM

Whats to prove?  They are not allowing people to buy it at the advertised price.  That means anyone who buys it then gets an email

Do we know that?  Has anyone else here tried to buy at the lower price yet?  If so, what happened?

 

I only buy apples at the grocery store, so I have no need to try to buy this.


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#41 OFFLINE   jimmie57

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Posted 05 February 2014 - 08:36 AM

For those of you with Mac's looking for parts... Say away from macpalace.com!! I tried ordering a part from them which they advertise for $48 only to get a response claiming Apple is now asking $75 for the part. They told me if I still wanted the part I needed to send them the difference. I politely responded telling them no, that they could honor their advertised price or refund my money. Well, I got a refund.

 

Their site still has it for $48, not the $75 they claim.

 

They are scam artists!

Don't take this wrong, I am not taking up for them.

This is a possible similar situation about websites in general.

I am looking to buy a new riding lawn mower. If I go to the actual brand name of the mower ( 2 different manufacturers ) and look at what they have I can see all the current mowers and pricing. But not really.

On 2 different websites that are just resellers they have some models not shown on the manufacturer's web sites.

I sent emails to the manufacturer's web sites and ask them if they are up do date and why do these other web sites show new models not shown on their web site. Husqvarna acknowledged that their web site is out of date. Snapper said theirs was up to date. I questioned Snapper about the model number on the reseller's web site and asked if he shows that model number. He said yes and sent me a price. That model or information can not be found on their web site by browsing or doing a search for the model number.

 

Just as model numbers, information, etc., pricing can be out of date also.


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#42 OFFLINE   RunnerFL

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Posted 05 February 2014 - 02:35 PM

Prove they broke the law

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He supplied links above to the CA website that describes the law.


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#43 OFFLINE   RunnerFL

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Posted 05 February 2014 - 02:36 PM

Yep

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Not sure why you feel you are entitled to it but here you go:

 

MACPalace, Inc.: order #XXXXX   Sent By: "Macpalace.com" <sales@macpalace.com>   On:Jan 01/30/14 2:44 PM To: XXXXXXXXX@XXXXXXXX.XXX Reply to: "Macpalace.com" <sales@macpalace.com>

 

Hi

Unfortunately Apple has marked up the price on 922-8601. The new price is $75. If you are still interested in the part please send us $27 with PayPal. Our PayPal account is:

paypal@pctechsystemsinc.com.

 

 

Sorry for the inconvenience

 

Respects

 

 

MACPalace, Inc.
2512 Canada Blvd.
# 4
Glendale CA 91208

United States
http://www.macpalace.com/


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#44 OFFLINE   RunnerFL

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Posted 05 February 2014 - 02:37 PM

Do we know that?  Has anyone else here tried to buy at the lower price yet?  If so, what happened?

 

I only buy apples at the grocery store, so I have no need to try to buy this.

 

No one is going to try.   If you're so curious, and apparently dying to prove me wrong, then you try it.


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#45 OFFLINE   RunnerFL

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Posted 05 February 2014 - 02:40 PM


Just as model numbers, information, etc., pricing can be out of date also.

 

Out of date is acceptable until someone PROVES you're out of date and you still don't update the site.   Their site still has $48 a week after trying to extort more money from me.  You'd think a seller who was "on the up and up" would update their site immediately once they knew they had an error.


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#46 OFFLINE   jimmie57

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Posted 05 February 2014 - 02:59 PM

Out of date is acceptable until someone PROVES you're out of date and you still don't update the site.   Their site still has $48 a week after trying to extort more money from me.  You'd think a seller who was "on the up and up" would update their site immediately once they knew they had an error.

It as been almost 2 weeks with the Lawnmower manufacturers and their site is just as it was back then, no change.

Big places move real slow to correct things. They just add them to the list of things to do. Sometimes they never get to the bottom of the list.


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#47 OFFLINE   RunnerFL

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Posted 05 February 2014 - 03:57 PM

It as been almost 2 weeks with the Lawnmower manufacturers and their site is just as it was back then, no change.

Big places move real slow to correct things. They just add them to the list of things to do. Sometimes they never get to the bottom of the list.

 

Showing correct pricing and/or products would be the top of my priority list.


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#48 OFFLINE   rerust

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Posted 05 February 2014 - 04:33 PM

They just did the exact same thing to me! I stumbled across this forum after searching the web to see if anyone experienced the same issue with them that I did.

 

I purchased a replacement display for my Macbook Pro. They had it advertised for $233. I paid and they accepted the funds through Paypal. They want me to send them an additional $302 for the order. 

 

Below is a copy of the email I received an hour after ordering and paying:

 

Macpalace.com sales@macpalace.com
4:30 PM (57 minutes ago)
cleardot.gif
   
to me
cleardot.gif
 
Unfortunately Apple has marked up the price on 661-5964 . The new price is $535.The part is brand new. If you are still interested in the part please send us $302 with PayPal.

Our PayPal account is:

paypal@pctechsystemsinc.com.

 

 

Sorry for the inconvenience

 

Respects

 

 

MACPalace, Inc.

 



#49 OFFLINE   coolman302003

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Posted 05 February 2014 - 04:49 PM

Overall the reviews from other customers are not very good for this company...

 

Reading through some of them it looks like they have also done this same thing with asking for additional money from customers via email after there order.

 

http://www.trustpilo...w/macpalace.com

 

http://www.resellerr...store/MacPalace

 

http://www.scambook....27370/MacPalace



#50 OFFLINE   jimmie57

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Posted 05 February 2014 - 05:34 PM

Making a habit of jacking up prices is very bad for their business. Once I find someone that is known to to that I avoid them like the plague.

 

Thanks for digging that up coolman302003.


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