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Guest Message by DevFuse

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Moving and contract is over


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15 replies to this topic

#1 OFFLINE   GSPELP

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Posted 03 February 2014 - 04:41 PM

Just wondering what you guys think-

 

I have had DTV for 2 years now (I move out of my current house on my 2 year date).

 

I will be moving across town. I enjoy DTV and would like to keep it.

 

Do you think it would be smarter to cancel and sign up as a new customer? Or to move my service to my new residence?

 

From what I gather my equipment is a bit old and the movers deal will have me move it to my new house. Also, my pricing is higher than when I signed up new.

I called the movers line and the rep on the phone was... less than helpful... and didn't seem to know what was going on. She did tell me it would be 20 bucks to have service installed at my new place.

 

What do you think?

 

I lease:

HR34-700
H25-100
H24-200


Edited by GSPELP, 03 February 2014 - 04:42 PM.


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#2 OFFLINE   peds48

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Posted 03 February 2014 - 04:47 PM

you have the "latest" gear.  if you can't just cancel and become a new customer right a way, you must wait a year or two before you can qualify for new incentives 


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#3 OFFLINE   GSPELP

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Posted 03 February 2014 - 05:01 PM

True, I guess I could always have the wife signup and it would appear we are new customers



#4 OFFLINE   Drucifer

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Posted 03 February 2014 - 05:01 PM

Except for 'maybe' getting a HR44, to replace your HR34, you wont get better equipment. A move wont lock you into another 2 year commitment, while a new install would.

 

For me, I would keep the equipment and work on getting some credits out of DirecTV.


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#5 OFFLINE   peds48

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Posted 03 February 2014 - 07:38 PM

Except for 'maybe' getting a HR44, to replace your HR34, you wont get better equipment. A move wont lock you into another 2 year commitment, while a new install would.

 

For me, I would keep the equipment and work on getting some credits out of DirecTV.

not for two years, but def it will lock you in for one year!


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#6 OFFLINE   GSPELP

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Posted 03 February 2014 - 10:52 PM

Called Directv-

 

They offered no credits or pricing discounts (did offer some premium movie channels for 3 months free).

 

Moving incurs an additional 1 year contract.

 

Any equipment upgrade (Genie Minis for free) incur a 2 year contract.

 

Talked to the movers line and not retention or anything.


Edited by GSPELP, 03 February 2014 - 10:54 PM.


#7 OFFLINE   dpeters11

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Posted 04 February 2014 - 12:06 PM

Clients have their place, but I'd keep your current H25 and H24. Management of the Genie through a client and pause/rewind live really isn't a good enough reason to lose the tuners and have a contract. 



#8 OFFLINE   peds48

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Posted 04 February 2014 - 04:33 PM

Clients have their place, but I'd keep your current H25 and H24. Management of the Genie through a client and pause/rewind live really isn't a good enough reason to lose the tuners and have a contract. 

You are right about that, anywhere but my system :)


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#9 OFFLINE   inkahauts

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Posted 04 February 2014 - 05:18 PM

It amazes me how staunchly against clients some of you are when if you record everything or never watch more than five live things at once they are better than any other option there is as long as you dont have to many...

 

If he never needs more than five tuners at any one time, then he should switch IMHO.  The key is identifying how someone uses their system and considering the abilities within a full genie system.



#10 OFFLINE   peds48

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Posted 04 February 2014 - 05:25 PM

It amazes me how staunchly against clients some of you are when if you record everything or never watch more than five live things at once they are better than any other option there is as long as you dont have to many...

 

If he never needs more than five tuners at any one time, then he should switch IMHO.  The key is identifying how someone uses their system and considering the abilities within a full genie system.

I just don't like to share my tuners, call me stingy :) I just like to have my tuners at the ready....


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#11 OFFLINE   inkahauts

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Posted 04 February 2014 - 05:53 PM

But if you never need more then five tuners at any oen time you do always have a tuner ready to go.  ALWAYS.  That's the point.  Its no different than having 2 hd dvrs and a h25.  You have just as many tuners ready to go in that situation as you do a full three room genie system.



#12 OFFLINE   directv newb

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Posted 04 February 2014 - 06:02 PM

The nice thing about having a H24, ect... is that if the Genie dies you can still watch t.v.,  but with clients they are dead if the Genie is dead.



#13 OFFLINE   peds48

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Posted 04 February 2014 - 07:50 PM

But if you never need more then five tuners at any oen time you do always have a tuner ready to go.  ALWAYS.  That's the point.  Its no different than having 2 hd dvrs and a h25.  You have just as many tuners ready to go in that situation as you do a full three room genie system.

Yes there IS a difference> I have a Genie for me plus an HR23.  my son has an HR24.  If he and I share the Genie, I will never be able to watch TV, as he records EVERY episode of SpongeBob, Family Guy and some other stuff.  If I were to live by myself I may consider it, but then again, I don't like to put my eggs in one basket, so to speak


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#14 OFFLINE   acostapimps

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Posted 06 February 2014 - 03:13 AM

The one thing I don't like about genie clients is that If you ever reboot the Genie, then no one can watch on the client until it finish rebooting, or you decide to move the main Genie, then... well you get the picture (or no picture in this case :nono2: )   And also if you have Directv setup in another location, you cant take that client with you since is tied to Genie, granted you don't have any other receivers in the main house and the second one.


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#15 OFFLINE   Laxguy

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Posted 06 February 2014 - 09:06 AM

Hmm. Those are pretty far down on just about anyone's list of aggravations....


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#16 OFFLINE   Beerstalker

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Posted 06 February 2014 - 01:28 PM

True, I guess I could always have the wife signup and it would appear we are new customers

 

I believe people have posted here before that DirecTV now runs background checks that would catch this and they wouldn't give your wife the new customer deals.  People have run into this issue when separating from their significant other, and they can't sign up until the divorce is final, or they can provide paperwork of a legal separation or something like that.


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