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Guest Message by DevFuse

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Need DIRT (time sensitive)


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2 replies to this topic

#1 OFFLINE   CeeWoo

CeeWoo

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Posted 19 February 2014 - 02:28 PM

Rec on my doorstep sometime today, boxes to return satellite receivers.  My address on them, not my name. I have gone to my acct and sent a message from the 'contact us' box, but I know that 'sometimes' that can take a while

 

I would like to have a Dirt member contact me to verify if it's just a matter of someone entering an incorrect address to have the boxes sent (and insure that everything is ok & no hacking onto my acct), and if they can provide me info on how to contact the person (or Dish contact them) so that they can get the boxes & return receivers promptly.  I know this has to be done within a limitied period of time.

 

I also know I can simply contact UPS to give the boxes back, but that could take time the Dish customer needs to get everything done on promptly

 

thanx



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#2 OFFLINE   RBA

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Posted 19 February 2014 - 06:40 PM

Just worry about your account and return the boxes to DISH.  I had this happen and it was theorized that someone had used my address to get out of market locals.


Edited by RBA, 19 February 2014 - 06:41 PM.


#3 OFFLINE   CeeWoo

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Posted 20 February 2014 - 10:19 AM

Thanks-I went 3 different routes to contact Dish

1) here  2) contact us-on the Dish webpage 3)message to them on their Facebook page

Got a reply to the fb message, and fellow there says I'm safe  - which is a relief because several years ago, my wifes Identity was stolen and someone opened a Dish acct in another city using her name.  When they moved to whereever they went, we got notice from Dish that we owed them about $500 (which was the first we knew that the ID had been hacked)!  Dish was uncooperative with us and wouldn't even give info to the police without a warrant!  They seemed more concerned with trying to collect from me than catching the fraudlent ID stealer.  Took about a year before they just dropped the charge to us-and they never did do anything to help catch the bad guys (who totally got away :( )

 

Didn't get so much as a 'sorry' from Dish-if anything it was like I should have just paid the bill and not bothered them.  First sign of any such thing going on again & I'm an EX Dish customer


Edited by CeeWoo, 20 February 2014 - 10:32 AM.





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