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Guest Message by DevFuse

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Powerline BB Connector

bandwidth internet

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3 replies to this topic

#1 OFFLINE   alytunder

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Posted 27 February 2014 - 10:49 AM

I'm trying to understand why when I have my Powerline BB Connector from Dish Network plugged in, I get tons of notices from my internet provider (CenturyLink) that I am "heavy internet user". We don't download the free movies that Dish offers. We are regular internet uses who surf after work and don't download a lot. What is this Powerline BB Connector constantly doing/downloading that it tells my ISP that I'm a heavy user?
 
We've unplugged it for the month of February. I understand that it updates our HD DVR's software from time to time but I don't think I really need this thing plugged in 24/7 using up our bandwidth. We're not technically limited on our bandwidth but when that thing is plugged in, I've noticed other devices are slower (i.e. Facebook and Youtube).



#2 OFFLINE   Stewart Vernon

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Posted 27 February 2014 - 10:54 AM

Welcome...  multiple things in no particular order.

 

The Dish receivers do not update software via broadband.  The internet connection is used for ordering PPVs, downloading VOD, and sometimes sending status/health updates back to Dish about the receiver.

 

Are you sure that you or someone isn't ordering/downloading VOD content on the Dish receiver?

 

What kind of receiver do you have?  Do you have a Slingbox?  And could that be in use too?


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#3 OFFLINE   Mike.H_DISHNetwork

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Posted 27 February 2014 - 02:51 PM

I'm trying to understand why when I have my Powerline BB Connector from Dish Network plugged in, I get tons of notices from my internet provider (CenturyLink) that I am "heavy internet user". We don't download the free movies that Dish offers. We are regular internet uses who surf after work and don't download a lot. What is this Powerline BB Connector constantly doing/downloading that it tells my ISP that I'm a heavy user?
 
We've unplugged it for the month of February. I understand that it updates our HD DVR's software from time to time but I don't think I really need this thing plugged in 24/7 using up our bandwidth. We're not technically limited on our bandwidth but when that thing is plugged in, I've noticed other devices are slower (i.e. Facebook and Youtube).

 

alytunder,

Once you had disconnected your BB Connector did you get the heavy user message from your provider?
 

Using the BB Connector will not cause you to get the heavy user unless you’re doing lots of streaming i.e. PPV or VOD.

Thanks



#4 OFFLINE   harsh

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Posted 27 February 2014 - 02:53 PM

Outside of Internet delivered PPV (or Blockbuster VOD), the bandwidth usage is negligible. Typical uses are updating your Internet IP address for dishanywhere and diagnostic information as Stewart notes.

I'd ask CenturyLink exactly what constitutes and "heavy Internet user". Their "Excessive Use Policy" (beginning February 2012), is tripped at 150GB for slow DSL and 250GB for not as slow DSL. 250GB would equate to around 75 or more feature length movies (or 140+ hours of other stuff) in HD.

I'd make sure that nobody is surreptitiously leeching off of your Internet connection via Wi-fi.

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