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Cancelling DISH ServiceI am ready to cancel DISH


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52 replies to this topic

#26 OFFLINE   Jaspear

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Posted 03 March 2014 - 12:00 PM

This has to be the dumbest statement I have ever read in my life.  What kind of shows does Roku bring you?  Does it bring you ESPN?  Does it bring you your local channels?  Does it bring you DIY and HGTV?  Does it bring you music channels?  If so, and it brings you all of that I take back my comment.  If not, then it stays. 

 

Does it even bring you reliable PVR "trick play" ability without endless buffering? Or an easy to navigate EPG?


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#27 OFFLINE   mwdxer

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Posted 03 March 2014 - 01:12 PM

Here I live on the the OR coast, and with the advent of all digital now, the only channels I get are local translators. No more long distance TV for me OTA. I used to get both Portland and Seattle OTA in analog, but those days are gone.



#28 OFFLINE   sregener

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Posted 03 March 2014 - 01:22 PM

Maybe not, but he pretty much is insulting when he says you have no business having Dish or Direct.  It does not make sense.  You can only get locals if you live in a city.  My closest local tower is over 50 miles away with others even farther.  His comment is totally for a limited portiion of people.

 

I do not live in a city.  I get perfect reception of all my locals, and the nearest tower is 31 miles away, the furtherest one is 41.  I can also turn the antenna around and get stations almost all the time from 71 miles away.

 

I'd go back and re-read the sentence that says "you have no business having Dish or Direct."  You might have missed the condition that he used prior to that conclusion.

 

And I agree.  If you can get everything you want to watch through a Roku+Antenna, you really have no business paying the outrageous prices Dish or DirecTV charge, unless you like wasting money.



#29 OFFLINE   david_jr

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Posted 05 March 2014 - 08:54 AM

OTA is great for those that get it well.  For many in the "satellite is my only choice" locations, OTA is a crapshoot.



#30 OFFLINE   sregener

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Posted 06 March 2014 - 08:15 AM

OTA is great for those that get it well.  For many in the "satellite is my only choice" locations, OTA is a crapshoot.

 

I understand the issues.  I really do.  I've spent a lot of time researching OTA options for people, and have been in contact with numerous station engineers to help them resolve tricky reception issues.  Most people believe "I'm too far away to get a decent signal" because they try horrible antennas in horrible locations and... surprise!  They get nothing.  Or they get something, but it keeps breaking up on them.

 

If you plug your numbers into TVFool, you should be able to get everything up to -100dBm reliably with a top-notch rooftop antenna and preamplifier.



#31 OFFLINE   tampa8

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Posted 06 March 2014 - 11:27 AM

I see two different things being blended here. One is the content available if you don't have Cable/Satellite, the other what you are willing to give up.

 

If you say you would not be giving up anything by using just a Roku/Hulu/Amazon/OTA then as Harsh posted why are you wasting your money even one more second with Cable/Satellite.

 

But make no mistake, you do not and in many cases can not get the programming you do with a carrier. Yes, you can hunt and peck and get some of the big four Network shows, with commercials that can not be skipped in many cases. So if you do not have a way for OTA it will be tedious. You are paying less for a reason. You also can get shows from USA and the like through Hulu and other sites, but again it isn't turning the TV and picking a channel. One show is here, the other there. And of course some shows are a cost per show or season.

 

Don't take that for being down on "cutting the cord." You do save tons of money, but if anyone is portraying it as similar to or a replacement for the carriers it isn't. It is a different way to watch entertainment, minus much of sports. 

And with the new DISH agreement, I think there is going to be a shift in the universe when it comes to online programming. I don't expect any Disney channels, that may include ABC, to be available in anyway other than how it will be with DISH at some point. You will need to subscribe to a package, similar to but smaller than you do now with carrier packages. Online programming is in its infancy. I expect major changes to how you can obtain it.


Edited by tampa8, 06 March 2014 - 11:30 AM.


#32 OFFLINE   sregener

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Posted 06 March 2014 - 03:56 PM

Don't take that for being down on "cutting the cord." You do save tons of money, but if anyone is portraying it as similar to or a replacement for the carriers it isn't. It is a different way to watch entertainment, minus much of sports. 

 

It isn't similar.  I don't think anybody believes that.  But if you have an OTA-only DVR and a streaming service, you have access to a lot of programming.  Live sports are somewhat limited, and that limitation seems to be growing by the day, but if numbers are to be believed, half of all households don't really care for sports enough to pay for it.

 

I find it hard to give up college and professional football and professional tennis.  But I could survive quite comfortably on my antenna + Amazon Prime's streaming if not for those.  And with a library 2 miles away with an extensive video library, I could even get by without Prime.  Once you get down to it, television is television.  Either you're entertained by it or you're not.  There isn't much there that you have to have to survive.



#33 OFFLINE   acostapimps

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Posted 06 March 2014 - 05:07 PM

It isn't similar. I don't think anybody believes that. But if you have an OTA-only DVR and a streaming service, you have access to a lot of programming. Live sports are somewhat limited, and that limitation seems to be growing by the day, but if numbers are to be believed, half of all households don't really care for sports enough to pay for it.

I find it hard to give up college and professional football and professional tennis. But I could survive quite comfortably on my antenna + Amazon Prime's streaming if not for those. And with a library 2 miles away with an extensive video library, I could even get by without Prime. Once you get down to it, television is television. Either you're entertained by it or you're not. There isn't much there that you have to have to survive.

And that's the reason why I want to cut the cord, minus HSI, I've been watching far less TV nowadays, and more YouTube and Netflix so I don't see a reason to keep it anymore, I don't watch sports or at least enough to care, and everything else ill catch it Hulu and if I really want to watch series episodes I can always do something that I rather not post here. I currently have 50/10 so it's not a problem streaming and download wise.


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#34 OFFLINE   DoyleS

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Posted 06 March 2014 - 05:19 PM

I picked up Hulu Plus on their 1 week trial this last week to catch some of this seasons shows I had missed.

The fact that I could not skip the commercials was pretty bad. Same commercials repeated 3-4 times. 

So, once I had those shows watched,  I cancelled HuluPlus.

Netflix and Amazon I keep as they have no commercials and picture quality is excellent.   We are mainly into Movies and Drama Series shows. 

WTR Dish,  I have dropped from Top 250 to Top 200 to Top 120 with very minimal loss of service.  I do like the shows on AMC and TNT. 

However, my bill still hits $105/mo with HD, DVR,  two 722s and a 211k. 

OTA is pretty easy for me so the future may hold a new Tivo or something similar if I really cut the cord.  I think all of those Dish DVR shows on my external drive would have to go. 


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#35 OFFLINE   morrisdl

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Posted 06 March 2014 - 06:42 PM

Simple tv single tuner dvr is also a good dvr solution. Discontinued, but still avail on amazon for $125 incl lifetime guide data. Its not a nice as tivo romio, but it's a fraction of the cost. It also acts like a slingbox, playing upto 5 playback streams - but my 5M/1M pipe and switched 100m network seems to stumble after at 4. Works great with roku, phones, tablets, and browsers.

Also checkout "playon" server software to seriously augment the content available on roku. I thought we would watch less tv after cord cutting, but we just watch better quality tv (for free). Less bs "reality tv" and more ted talks, pbs, natgo, Smithsonian, comedians-in-cars, network programs, nfl replay.. etc

Its definitely not for everyone like the foxnews 24/7 crowd, but there is a growing percetage going this online route.

#36 OFFLINE   david_jr

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Posted 07 March 2014 - 08:28 AM

I understand the issues.  I really do.  I've spent a lot of time researching OTA options for people, and have been in contact with numerous station engineers to help them resolve tricky reception issues.  Most people believe "I'm too far away to get a decent signal" because they try horrible antennas in horrible locations and... surprise!  They get nothing.  Or they get something, but it keeps breaking up on them.

 

If you plug your numbers into TVFool, you should be able to get everything up to -100dBm reliably with a top-notch rooftop antenna and preamplifier.

 

I live only 36 miles from the transmitters but can get only VHF channels reliably.  I use a high power Winegard HD-8200 antenna for VHF and an Antennas driect XG-91 for UHF combined with a Channel Master 7777 preamp.  The Winegard shoots straight at the towers, but UHF can only be gotten on a bounce off the mountain behind us.  I have been tweaking this setup for over a decade and have never gotten great results on UHF.  UHF is quite difficult here and my wife gets particularly annoyed at the slightest dropouts when recording OTA on our Hopper, so locals on the Dish are a must here.  I tried to atach my TV Fool.  Only VHF channels (other than the channel 19 translator 2 miles from my house) are under the -100dBm.Radar-All Home 09-28-11.png



#37 OFFLINE   sregener

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Posted 07 March 2014 - 05:54 PM

I live only 36 miles from the transmitters but can get only VHF channels reliably.  I use a high power Winegard HD-8200 antenna for VHF and an Antennas driect XG-91 for UHF combined with a Channel Master 7777 preamp.   ...Only VHF channels (other than the channel 19 translator 2 miles from my house) are under the -100dBm.attachicon.gifRadar-All Home 09-28-11.png

 

Yes, and I wasn't saying everyone can get signals from 50+ miles away.  Local topography and obstructions do matter.  But if I had a nickel for every time somebody went to Walmart and bought a $10 "amplified" indoor antenna and stuck it in the basement on the floor and then complained that they couldn't get anything...



#38 OFFLINE   Jim148

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Posted 19 April 2014 - 08:00 AM

Now that the wife's beloved Dallas mini-series is finished for now, I called this morning to cancel DISH Network.  Of course they mentioned lower packages, which didn't interest me.  They then mentioned over the air TV, which I sort of find interesting.  I mean, isn't the whole idea of Direct Broadcast Satellite to be able to offer channels not received over the air.  Yeah, I do get how some people can't get those over the air, but I still find it interesting.  Anyway, they asked how much I thought it was worth and they ended up reducing my rate by $40 per month, so it is now about $21.99 per month.  They also offered some premium channels for 3 months.  I will stay with DISH a little longer.


Edited by Jim148, 19 April 2014 - 08:00 AM.


#39 OFFLINE   Paul Secic

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Posted 19 April 2014 - 09:53 AM

Another important thing to keep in mind...everyone keeps saying "oh, Dish has MORE channels than anyone else" but do you actually watch any of them?  Quantity only matters when it's not dozens or hundreds of channels of programming you're not interested in to begin with.

There are too many channels with the same content.


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#40 OFFLINE   James Long

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Posted 19 April 2014 - 12:42 PM

They then mentioned over the air TV, which I sort of find interesting.  I mean, isn't the whole idea of Direct Broadcast Satellite to be able to offer channels not received over the air.


The additional channels are a benefit ... but the idea is to provide customers with whatever level of service they are willing to pay for. If you or others are willing to pay for a very basic package with OTA channels and not much more then why not offer the service?

The competition - Cable TV - started out as a common antenna TV service (or community antenna TV) delivering OTA channels. While it may seem odd to offer an OTA package, DBS is simply getting back to the roots of paid TV delivery.


They also offered some premium channels for 3 months.  I will stay with DISH a little longer.


And there is the rest of the story ... Watch for the expiration of your three month package and make sure you don't end up paying for extra content you do not want. But as long as there is DISH service in your home, DISH will be able to make some money off of the content and convenience services provided and perhaps a little more if you decide to buy a PPV or add more channels in the future.
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#41 OFFLINE   satcrazy

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Posted 19 April 2014 - 01:46 PM

Now that the wife's beloved Dallas mini-series is finished for now, I called this morning to cancel DISH Network.  Of course they mentioned lower packages, which didn't interest me.  They then mentioned over the air TV, which I sort of find interesting.  I mean, isn't the whole idea of Direct Broadcast Satellite to be able to offer channels not received over the air.  Yeah, I do get how some people can't get those over the air, but I still find it interesting.  Anyway, they asked how much I thought it was worth and they ended up reducing my rate by $40 per month, so it is now about $21.99 per month.  They also offered some premium channels for 3 months.  I will stay with DISH a little longer.

 

 

 

May I ask what package you have, and how many months did they offer you that discount?

 

Thanks!


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#42 OFFLINE   Jim148

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Posted 19 April 2014 - 06:46 PM

I think it is America's Top 120.  They first offer was only 9 months, but the counter offer, which we agreed upon, is 12 months.



#43 OFFLINE   sregener

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Posted 20 April 2014 - 05:30 AM

They offered me a small package at that price (Welcome Pack), but it didn't include ESPN.  Other great deals they offered came with 24-month commitments.



#44 OFFLINE   damondlt

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Posted 20 April 2014 - 05:41 AM

Sorry but OTA TV does work beyond 50 miles. According to tvfool my locals are 63 miles away and I get 50+ channels counting subchannels.

good for you. My local stations are less the 30 miles and you need a large rooftop model, to receive 3 channels.
Not everyone lives in the city or the plains states.

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#45 OFFLINE   mwdxer

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Posted 20 April 2014 - 11:43 PM

Portland OR is 75 air miles and Seattle WA is 140 air miles from the Northern Oregon coast and unless a person lives on the tall hill or mountain, the digital signals do not work. The only OTA I get are the local translators located 12 miles away. I cannot even get the translators at 30 miles away. In the Midwest where everything is flat, OTA does get out well, but not in mountains.



#46 OFFLINE   sregener

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Posted 21 April 2014 - 08:33 PM

Portland OR is 75 air miles and Seattle WA is 140 air miles from the Northern Oregon coast and unless a person lives on the tall hill or mountain, the digital signals do not work. The only OTA I get are the local translators located 12 miles away. I cannot even get the translators at 30 miles away. In the Midwest where everything is flat, OTA does get out well, but not in mountains.

 

I have some experience with long-distance reception.  I know that over average terrain, full-powered digital works just fine for 60 miles.  But mountains are not average terrain, and it becomes a matter of just how blocked you are from the transmitter.  I know that some people are 100+ miles from Mount Wilson in LA but have line-of-sight and get perfect reception.  And people are able to get incredible distances over lakes, because of the unique features of that situation.  But beyond 60 miles is difficult to do reliably in most situations, simply because the earth is not flat and UHF signals do not "bend" very much.  VHF will travel much further, as it bends more readily, but the FCC really didn't provide enough power for long distance reception of digital VHF.

 

However, translators are rarely very high-powered, and are typically only intended to cover a small area around a city.  Receiving LP translators at any significant distance is going to be difficult at best.

 

Because television reception depends on a very large number of variables, it takes someone with experience and knowledge to assess each individual situation.  And since not all the variables can be known, even the best engineers sometimes scratch their heads and say, "Huh."



#47 OFFLINE   mwdxer

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Posted 22 April 2014 - 03:15 AM

You are very correct in your comments. Analog VHF was much easier to receive. Even analog UHF was difficult at best from here for Seattle. I rarely seen it. Now with lower power digital UHF and very low power on the digital high VHF, long distance TV reception from here is about impossible, unless I had a very tall tower (200') or so. That is not practical, with the airport 5 miles away and our very high winds in the Winter. But the translators at 12.2 miles run an ERP from 500w to 5750 W and all are about line of sight. I get 92-100%. Anything farther signals will not lock. A large hill blocks me to the NE where the other lp translators are at 30 miles. But I guess I am lucky to get what I get. 2-6-8-10-12-49) out of Portland including sub channels on 8 & 10. The translators are from ch 17 to 34. Adds up to 10 TV and 3 Audio. Only 2 (26) is still in  analog,



#48 OFFLINE   Orion9

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Posted 22 April 2014 - 03:41 PM

But I guess I am lucky to get what I get. 2-6-8-10-12-49) out of Portland including sub channels on 8 & 10. The translators are from ch 17 to 34. Adds up to 10 TV and 3 Audio. Only 2 (26) is still in  analog,


That's not so bad. When I was a kid in the flat midwest, we only got three (analog) channels and that was with a rotating antenna on the roof. By the time I was a teenager, we were up to 4 (PBS added) and there were two more where you could get intelligible signals for seconds to minutes at a time depending on weather. Then we got cable and there were around 15-18 channels.

#49 OFFLINE   opiee

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Posted 09 May 2014 - 04:13 PM

I hate dish support, they dont understand customers even though we pay outrageous bill charges.

 

recently i got call from dish support guy saying he is from dish and he gave promotion for 2 yr program free for just $900.00.  And he added bunch of programs, they have connection internally with dish behind the scenes and added some programs and made my monthly bill go up.

 

they backed my account with some gift cards what they say and asked us to send money to some guy in ca adeel and then  after few months all those gift cards charged back and the bill is outstanding and connection is cancelled.

 

when talked to dish says yes we know that kind of fraud, we can't help it even though you did not added the programs you have to pay.  i said why i pay when they hacked your systems behind  the scenes and you actually allowed our private information to loose and now my identity is lost.  they say no dish systems are not hacked they activated the program from your online account.  I said they added bunch of deals that i don't see on online account access, it has to be inside job.  I said dish you don't fix your systems, you don't go after this fraud guys

 

dish is risking customer personal information

 

-  never put banking information on dish accounts, they are easily hacked by these groups

-- never pay by credit card or debit card on dish account, no one knows what charges will be applied to your cards

 

-- not sure what else they took from your account like ssn , date of birth street address

 

-- dish is not fair to understand our concern, we lost our money, we lost dish service and over the top we have to pay huge bill that dish said that programs were added by me so i have to pay even after i told them do not refund excess money from my account

 

these fraud guys called dish internal and asked them to erase those special comments and finally the have full control of dish account

 

dish don't don anything, and still they charge huge bill, while netflix etc can be available for less than $10.  the whole dish is stupid, high charges, bad customer support, fraud guys throw deals that makes us attractive and we lose money and we lose dish service

 

i can't afford dish service at the cost of person identity theft, my banking information is public available for fraud guys to exchange in black markets, and dish studious bill

 

i recommend people to stop taking dish for ever there bill goes up up up 74.99 per month

and dvr fee

and extra receiver fee

and hd fee

and etc

and etc

 

so expensive and highly unsecured.

 

better for me is to get sirius radio for live news and watch netflix for entertainment and if possible have over the air digital transmission service

 

all end up by $30 bucks a month and your life is happy.

 

i hate dish support not even understanding about my situation just want their bill to be paid and don't protect our banking information.  i have zero consumer confidence in dish



#50 OFFLINE   Stewart Vernon

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Posted 09 May 2014 - 05:44 PM

While I can sympathize with your plight... it sounds like you were scammed, and gave out personal information over the phone to someone you didn't know... then that person took the personal info that you freely gave and used it to hijack your Dish account.

 

You should never give out personal information like that to anyone who calls you.  The smart thing to do would be hang up and call Dish yourself.  I'm pretty sure you would have been immediately told that the offer was a scam and was not offered by someone representing Dish Network.


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