I hate dish support, they dont understand customers even though we pay outrageous bill charges.
recently i got call from dish support guy saying he is from dish and he gave promotion for 2 yr program free for just $900.00. And he added bunch of programs, they have connection internally with dish behind the scenes and added some programs and made my monthly bill go up.
they backed my account with some gift cards what they say and asked us to send money to some guy in ca adeel and then after few months all those gift cards charged back and the bill is outstanding and connection is cancelled.
when talked to dish says yes we know that kind of fraud, we can't help it even though you did not added the programs you have to pay. i said why i pay when they hacked your systems behind the scenes and you actually allowed our private information to loose and now my identity is lost. they say no dish systems are not hacked they activated the program from your online account. I said they added bunch of deals that i don't see on online account access, it has to be inside job. I said dish you don't fix your systems, you don't go after this fraud guys
dish is risking customer personal information
- never put banking information on dish accounts, they are easily hacked by these groups
-- never pay by credit card or debit card on dish account, no one knows what charges will be applied to your cards
-- not sure what else they took from your account like ssn , date of birth street address
-- dish is not fair to understand our concern, we lost our money, we lost dish service and over the top we have to pay huge bill that dish said that programs were added by me so i have to pay even after i told them do not refund excess money from my account
these fraud guys called dish internal and asked them to erase those special comments and finally the have full control of dish account
dish don't don anything, and still they charge huge bill, while netflix etc can be available for less than $10. the whole dish is stupid, high charges, bad customer support, fraud guys throw deals that makes us attractive and we lose money and we lose dish service
i can't afford dish service at the cost of person identity theft, my banking information is public available for fraud guys to exchange in black markets, and dish studious bill
i recommend people to stop taking dish for ever there bill goes up up up 74.99 per month
and dvr fee
and extra receiver fee
and hd fee
so expensive and highly unsecured.
better for me is to get sirius radio for live news and watch netflix for entertainment and if possible have over the air digital transmission service
all end up by $30 bucks a month and your life is happy.
i hate dish support not even understanding about my situation just want their bill to be paid and don't protect our banking information. i have zero consumer confidence in dish