Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

GenieGo App Stops Playing Every Few Minutes


  • Please log in to reply
4 replies to this topic

#1 OFFLINE   islesfan

islesfan

    Hall Of Fame

  • Registered
  • 2,643 posts
  • LocationNevada
Joined: Oct 18, 2006

Posted 03 March 2014 - 11:12 AM

My GenieGo app on both my iPhone 5S and iPad 4th Gen stops playing every few minutes.  It is playing a downloaded program just fine, but then it dumps back to the program description page.  It isn't a huge problem, as I just have to hit play again, it "optimizes video" for a second, and I'm right back where I left off.  I'm just wondering why this happens and what I may be able to do about it.


Sony Bravia 55"
HR20-700
HR21-700
HDMI
HP Touchsmart IQ 846 (Windows 8) for DirecTV2PC and Media Share

GenieGO

iPhone 4S

iPad


...Ads Help To Support This SIte...

#2 OFFLINE   dennisj00

dennisj00

    Hall Of Fame

  • DBSTalk Club
  • 8,398 posts
  • LocationLake Norman, NC
Joined: Sep 27, 2007

Posted 03 March 2014 - 01:08 PM

If rebooting the GG or your wifi router doesn't fix it, it's weird that it's on both devices.  Is it a particular program of from a particular DVR?



Spending to stimulate the economy as fast as the credit cards will allow!

My Setup / Weather at Lake Norman!/ Boathouse BEES
DLB, MRV, nomad, HDGUI are HERE! . . . We're DONE!


#3 OFFLINE   islesfan

islesfan

    Hall Of Fame

  • Topic Starter
  • Registered
  • 2,643 posts
  • LocationNevada
Joined: Oct 18, 2006

Posted 03 March 2014 - 05:11 PM

If rebooting the GG or your wifi router doesn't fix it, it's weird that it's on both devices.  Is it a particular program of from a particular DVR?

No it seems to happen with most things.  I only have one DVR now, the Genie, but this isn't a streaming issue.  This happens with recordings that I have downloaded to the device.  


Sony Bravia 55"
HR20-700
HR21-700
HDMI
HP Touchsmart IQ 846 (Windows 8) for DirecTV2PC and Media Share

GenieGO

iPhone 4S

iPad


#4 OFFLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 10,315 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 03 March 2014 - 05:14 PM

I would delete and reinstall the app.  most times updates to the app are better done by reinstalling rather than "updating"


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#5 OFFLINE   islesfan

islesfan

    Hall Of Fame

  • Topic Starter
  • Registered
  • 2,643 posts
  • LocationNevada
Joined: Oct 18, 2006

Posted 05 March 2014 - 04:54 PM

I would delete and reinstall the app.  most times updates to the app are better done by reinstalling rather than "updating"

First thing I tried.


Sony Bravia 55"
HR20-700
HR21-700
HDMI
HP Touchsmart IQ 846 (Windows 8) for DirecTV2PC and Media Share

GenieGO

iPhone 4S

iPad





spam firewall