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DirecTV plans to simplify TV program offers and bills


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#41 OFFLINE   peds48

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Posted 24 July 2014 - 11:36 AM


New customers are getting hit pretty hard with fees. Charging for WHDS with a single DVR is bordering on mean.

And let me guess, dish does quite the opposite, correct? 


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#42 OFFLINE   jimmie57

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Posted 24 July 2014 - 01:59 PM

I just talked to a CSR in billing and he said that the new look bills will be in the next bill ( for me is Aug 4 ).

He said there is no price changes for existing customers.


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#43 OFFLINE   James Long

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Posted 24 July 2014 - 04:21 PM

And let me guess, dish does quite the opposite, correct?


Nope. If one gets a Hopper one gets to pay the fees associated with a Hopper - even without any Joeys. One pays for the capability, even if it goes unused. Both companies are "mean". :)
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#44 OFFLINE   peds48

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Posted 24 July 2014 - 05:01 PM

Nope. If one gets a Hopper one gets to pay the fees associated with a Hopper - even without any Joeys. One pays for the capability, even if it goes unused. Both companies are "mean". :)

Exactly my point!  There was some sarcasm on my post...


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#45 OFFLINE   harsh

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Posted 25 July 2014 - 08:42 AM

Nope. If one gets a Hopper one gets to pay the fees associated with a Hopper - even without any Joeys. One pays for the capability, even if it goes unused. Both companies are "mean". :)

If a new DIRECTV customer orders an HR24 (perhaps for stability reasons), they are charged $21 in hardware fees before promotional credits. If the same customer opts for a ViP722 with DISH, they pay a $17 in fees (excluding promotional credits).

There are degrees of meanness.

edit: fixed fee price as it changed that day

Edited by harsh, 26 July 2014 - 10:01 AM.

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#46 OFFLINE   slice1900

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Posted 25 July 2014 - 12:42 PM

If a new DIRECTV customer orders an HR24 (perhaps for stability reasons), they are charged $31 in hardware fees before promotional credits. If the same customer opts for a ViP722 with DISH, they pay a $17 in fees (excluding promotional credits).

There are degrees of meanness.

 

And if the Directv customer and Dish customer later decide to add a Genie and a Hopper, respectively, what does that do for their fees? Only $6 more for Directv, how much more for Dish?

 

When comparing providers you can always come up with cases that cause one to look better than the other. It is a pointless pissing match. Especially when your comparing "hardware fees before promotional credits". Without comparing the full price including the packages the subscriber would need to get the channels they consider are must-haves, it is stupid. What if you want a channel that Directv provides in a lower priced tier than Dish does - that would make up or nearly make up the hardware difference. On the other hand, if it is Dish that provides that channel in a lower tier, you might not even get to hardware cost before deciding against Directv.


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#47 OFFLINE   n3ntj

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Posted 25 July 2014 - 03:14 PM

Being able to pay only for the channels that you want is a great idea, but it's never going to happen.  There are way too many networks out there that want their 'piece of the pie', even when less than 5% of people watch any one network.  The fact that Disney wants and gets $5+ per sub for ESPN is beyond me, but the problem is that the providers already pay for that (they've already set the dangerous precedent), and network fees certainly aren't going down.  Re-organizing networks into fewer tiers is one thing, but probably won't cause our bills to go down.


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#48 OFFLINE   slice1900

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Posted 25 July 2014 - 07:05 PM

I've always thought there would be a market for a provider that offered premium tiers but no sports at all. Half the country doesn't watch sports, and the more prices for sports content goes up relative to the price for everything else the greater the demand will be for something like this.

 

The only logical choice (unless Dish had decided go this way a few years ago to better differentiate themselves from Directv) would be someone starting up a new national IPTV provider. Maybe Barry Diller will start something like that up, since Aereo is dead. I suppose technically that would count as part of the "cord cutter" movement, but they'd have access to everything those of us who subscribe to cable or satellite have, except the sports - they'd maybe even have the major sporting events on broadcast networks blacked out to save on retransmission fees.

 

That's what people really want if they want to save money. If you want a list of channels that's longer than about 20, you'd end up paying more ala carte than you do taking a package that includes those 20 along with 200 others you don't want.


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#49 OFFLINE   Laxguy

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Posted 25 July 2014 - 08:04 PM

Can you provide a source or two for the assertion that half our country doesn't watch sports, please?


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#50 OFFLINE   inkahauts

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Posted 25 July 2014 - 11:19 PM

This appears to be how it is going now for new customers. I just went through the sign-up exercise and the monthly cost had no credit for the first TV. They went from calling each box a "receiver" to "TV" because of the RVU TV possibility. I suppose if they change the name of the fee, it is harder to compare.
It has been that way since February 9, 2012 when the fee went into effect.

New customers are getting hit pretty hard with fees. Charging for WHDS with a single DVR is bordering on mean.

 

Directv does NOT charge for MRV for new customers.  They charge $15 if you have a dvr, or many dvrs.  end of story.



#51 OFFLINE   Joe Tylman

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Posted 26 July 2014 - 12:55 AM

If a new DIRECTV customer orders an HR24 (perhaps for stability reasons), they are charged $31 in hardware fees before promotional credits. If the same customer opts for a ViP722 with DISH, they pay a $17 in fees (excluding promotional credits).

There are degrees of meanness.

 

I'm assuming you just did a typo as it's only $21 if a new customer gets a HD DVR. With that said Genie's are going to be the go to DVR for any new customer if they want to record. HD DVR's would only really come into the equation if a customer wanted more recording than the Genie. So even in your scenario it's a $48 dollar annual difference and that's on a very small % of installs.


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#52 OFFLINE   inkahauts

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Posted 26 July 2014 - 01:27 AM

And what stability reason to want a HR24? He didn't make a typo, he doesn't have a clue and thinks directv still charges a Hi Definition fee which they don't anymore as you know.

#53 OFFLINE   damondlt

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Posted 26 July 2014 - 04:32 AM

And what stability reason to want a HR24? He didn't make a typo, he doesn't have a clue and thinks directv still charges a Hi Definition fee which they don't anymore as you know.

Directv does too still charge an HD fee.

My mother's 1 H25 account most certainly has a $10 HD access fee.

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#54 OFFLINE   James Long

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Posted 26 July 2014 - 04:40 AM

Directv does too still charge an HD fee.

My mother's 1 H25 account most certainly has a $10 HD access fee.


The "$31" applied to new accounts started on July 23rd (before credits). "$21" applies to new accounts started on July 24th (or after). He just needs to update his price chart. DirecTV does not have a HD access fee or advanced receiver fee that bundles a HD access fee for new customers. That ended July 24th.
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#55 OFFLINE   damondlt

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Posted 26 July 2014 - 05:14 AM

The "$31" applied to new accounts started on July 23rd (before credits). "$21" applies to new accounts started on July 24th (or after). He just needs to update his price chart. DirecTV does not have a HD access fee or advanced receiver fee that bundles a HD access fee for new customers. That ended July 24th.

So in other words , Directv is over charging its existing customers again, and new customers catch another break.

Because I'm still seeing a $25 charge, and my Mom is still seeing a $10 Charge.


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#56 OFFLINE   acostapimps

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Posted 26 July 2014 - 05:37 AM

I will keep saying as it get's tiring for the $10 HD fee,   They could still keep the DVR fee,   Of course overtime they'll probably add the $6 for first receiver in return for removing the $10 fee,   which could be $4 bucks in savings,   But they'll probably raise either the WHS fee or DVR fee (or Sports fee) for existing customers.   We'll get screwed one way or another as if we aren't already.


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#57 OFFLINE   James Long

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Posted 26 July 2014 - 08:13 AM

So in other words , Directv is over charging its existing customers again, and new customers catch another break.
Because I'm still seeing a $25 charge, and my Mom is still seeing a $10 Charge.


So you and your mom don't have some sort of credit offsetting the charge for HD?
If not, perhaps you should complain more directly to DirecTV. :)
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#58 OFFLINE   HoTat2

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Posted 26 July 2014 - 09:52 AM

So in other words , Directv is over charging its existing customers again, and new customers catch another break.

Because I'm still seeing a $25 charge, and my Mom is still seeing a $10 Charge.

No AIUI, new customers who want HD must now pay $6.00 more than before 24th.

 

And new customers who don't want HD, have no choice now but to accept it and must likewise pay $6.00 more than before the 24th.

 

Therefore new subs. only have a $4.00 savings over existing ones like you and your Mother for the same equipment.

 

Of course for me, I'm on the old $10 + $10 + $3 billing with the $10 DVR fee permanently waived on a grandfathered Premier package. So I now save $8 in cost over the new sub. pricing instead of only $2. :)    


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#59 OFFLINE   harsh

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Posted 26 July 2014 - 09:58 AM

Directv does NOT charge for MRV for new customers.  They charge $15 if you have a dvr, or many dvrs.  end of story.

I see the rate has changed but here's what you're paying for:
 

Advanced Receiver Service gives customers with any HD DVR receiver access to all of the cutting-edge features available from DIRECTV, including:

  • Whole-Home DVR: The ability to record and watch shows in any room, with one HD DVR. (Requires a Genie HD DVR and one Genie Mini for each additional TV, or a DIRECTV Plus HD DVR and an HD receiver for each additional TV)
  • Access to HD programming
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  • The new HD On-Screen Guide
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That WHDS is listed at the top says you're wrong.

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#60 OFFLINE   jimmie57

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Posted 26 July 2014 - 10:15 AM

Directv does NOT charge for MRV for new customers.  They charge $15 if you have a dvr, or many dvrs.  end of story.

According to the "new look bill" listed earlier there is a $10 credit on that item to get it down to $15 and it also says the credit is for 3 months only.


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