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Is direct tv falling behind?


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266 replies to this topic

#251 OFFLINE   inkahauts

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Posted 24 March 2014 - 01:46 AM

No sane person would mistake "autotune" for "record". People who are not into technology wouldn't know (or care) what autotune was and wouldn't use it. As long as they are not near each other on the menu, or even have a popup that reads "This show will NOT be recorded" or something, there is no excuse to not have this very basic and useful feature.


It's all in the implementation. If you have it set up so you hit a button with those two choices available some will get confused. It's why I say if it's added it should be in the recording manager menus and acceded just like a manual recording. Anything else will cause confusion because so many don't have a clue hat the difference would be. And that's just because they don't know the terms or things like that on a DVR in the first place.

I'll bet half the people over the age of 60 with DVRs don't even record.

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#252 OFFLINE   inkahauts

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Posted 24 March 2014 - 01:50 AM

Believe me I told them that, but no one remember that or that show is interesting for them and don't exit, or they just walk away from the show, hence why I said it should go back to live TV, but they mostly watch their live TV shows and don't watch recordings anyway, but they do ask me how to access past recordings, But they don't understand the remote navigation, but they do know their favorite channel numbers besides the locals, and to access local weather on ch 362 with red button, I try to tell them hit the List button then hit the arrows in the center until they find the shows and hit Play, or hit OK if on folder and go to the top most recent shows and then hit Play, Just that explanation is confusing to them, and say you try it:)


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Wait a Minute. What's their names I might actually know them!!!! :lol:

Yeah but I think more people would be more confused without it than with it. But the scary part is anyone being confused either way.

My dad always forgets to use the channel up down buttons to scroll a page at a time. Wears the dang arrow keys letter off the remote!!!

#253 OFFLINE   inkahauts

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Posted 24 March 2014 - 01:53 AM

So we cater to these idiots by wasting space with SD and dumbed-down features? Other companies have both. Fanboys will always defend D*'s dumb choices. Baffles my mind.

z

No. But I think you have to take that into consideration on how you implement something.

And auto tune is one Of the trickier ideas because it's almost an alternative to recording something where's almost all other wants are not alternatives to features but rather a better way to do a feature. Like more guide lines.

#254 OFFLINE   James Long

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Posted 24 March 2014 - 05:15 AM

If receivers were designed around the least technical subscriber there would be a lot of features missing. :)
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#255 OFFLINE   CCarncross

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Posted 24 March 2014 - 11:22 AM

So HR34's are considered unacceptable by some now?   



#256 OFFLINE   slice1900

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Posted 24 March 2014 - 01:39 PM

So HR34's are considered unacceptable by some now?   

 

And I'm sure they'll consider the HR44 unacceptable the minute a newer Genie is released.


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#257 ONLINE   Drucifer

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Posted 24 March 2014 - 05:32 PM

With about 1/3 the member customers in the autotune thread not wanting added features, because it may break something, and another 1/3 not caring, I say DirecTV has no push to make significant additions or improvements.

 

Improvements will only occur when they start showing signs of decline in the marketplace.

 

If you're expecting DirecTV to lead in innovations, you can forget it. They will always be an also ran at best.


Edited by Drucifer, 24 March 2014 - 05:39 PM.

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#258 OFFLINE   dishinitout

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Posted 24 March 2014 - 07:34 PM

With about 1/3 the member customers in the autotune thread not wanting added features, because it may break something, and another 1/3 not caring, I say DirecTV has no push to make significant additions or improvements.

Improvements will only occur when they start showing signs of decline in the marketplace.
.


That sounds like we're on the same page from what I posted on the poll thread. .. :)

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#259 OFFLINE   harsh

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Posted 26 March 2014 - 08:02 AM

When you dont install for DirecTV is very easy to assume this, however reality is very differently.  When you get service calls to put the TV on the right input or connect a "non-working" receiver to the AC, this is when reality hits you that DirecTV have to make the system as simple as humanly possible

This certainly doesn't explain the colored and dash buttons on the remotes and the absence (or dual function) of some buttons on the RC71. Then there are the double press or hold down remote functions.

The boolean search is pretty inscrutable for all but a relatively small part of the population.

Autotune isn't a power user function but it can be pretty handy and it seems self-evident as to what it does.

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#260 OFFLINE   harsh

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Posted 26 March 2014 - 08:08 AM

With about 1/3 the member customers in the autotune thread not wanting added features, because it may break something, and another 1/3 not caring, I say DirecTV has no push to make significant additions or improvements.

Instead they'll add a feature like TV Apps or Media Share.

There should always be motivation to improve the fundamental utility of the product. Creeping featuritis is what happens when they run out of good ideas and start chasing after something else.

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#261 OFFLINE   damondlt

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Posted 26 March 2014 - 10:29 AM

Instead they'll add a feature like TV Apps or Media Share.

Which both suck!

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#262 OFFLINE   peds48

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Posted 26 March 2014 - 11:26 AM

This certainly doesn't explain the colored and dash buttons on the remotes and the absence (or dual function) of some buttons on the RC71. Then there are the double press or hold down remote functions.

The boolean search is pretty inscrutable for all but a relatively small part of the population.

Autotune isn't a power user function but it can be pretty handy and it seems self-evident as to what it does.

Colored buttons age gone now with the exception of red


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#263 OFFLINE   inkahauts

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Posted 26 March 2014 - 01:49 PM

Which both suck!

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You are being kind about the media share part.
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#264 OFFLINE   CCarncross

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Posted 26 March 2014 - 01:51 PM

Colored buttons age gone now with the exception of red


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Are you just referring to the RC71 remote?  Because I still use all 4 colored buttons on my remotes for my HR2x's.  Red to delete shows, etc...yellow for guide options, green for bookmarks in recordings, blue for mini guide.....



#265 OFFLINE   peds48

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Posted 26 March 2014 - 02:14 PM

Are you just referring to the RC71 remote?  Because I still use all 4 colored buttons on my remotes for my HR2x's.  Red to delete shows, etc...yellow for guide options, green for bookmarks in recordings, blue for mini guide.....

Yes, and it seems that is where DirecTV  is going. even the GUI was updated to exclude those button, while the old ones  still work though 


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#266 OFFLINE   Steve

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Posted 26 March 2014 - 02:54 PM

How is the responsiveness? On Demand I have seen from cable companies (and used) is slow to respond.

 

Spent the afternoon at my son's apartment and had a chance to put the Cablevision cloud dvr through its paces. In terms of the GUI and trickplay responsiveness, it felt exactly like a Genie client, so not bad. Excellent HD PQ as well. I was sitting about 6' away from a 50" plasma.


/steve

#267 OFFLINE   TheRatPatrol

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Posted 26 March 2014 - 09:01 PM

Yes, and it seems that is where DirecTV  is going. even the GUI was updated to exclude those button, while the old ones  still work though

Only on the Genies.

Its a shame really, they could have done so much more with those color buttons.




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