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Is direct tv falling behind?


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#26 OFFLINE   RAD

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Posted 14 March 2014 - 09:07 AM

I think probably every one might agree that the DIRECTV GUI does need a face lift. I know that DIRECTV wants to try to keep the user experience fairly consistent between all their platforms but I think that is holding back the Genie from what it can be changed into. Maybe DIRECTV just needs to wake up and say OK, the HR2X, H2X and SD receiver lines can look the same but Genie will get a 2014 looking interface.


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#27 OFFLINE   Stuart Sweet

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Posted 14 March 2014 - 09:26 AM

The current menu system isn't so old, but I agree that it could look better. Certainly the HR34 and HR44 Genies could support a more advanced, more responsive OS, but going back now 8 years the real issue is that DIRECTV insists that all its receivers have the same text size, the same number of lines in the guide, etc. What works on a 13" SD TV and what works on a 60" LED are obviously quite different, and different people like different things.

Putting aside some of my personal issues about the typography in the menus (which is sadly a step backwards from the previous) it does at least make sense to offer several text sizes for the guide and info bar.
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#28 OFFLINE   lparsons21

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Posted 14 March 2014 - 09:27 AM

There's no evidence that D* thinks that way at all, or is even considering it.  And personally I think that's too bad.

 

But I've always had this niggling thought in the back of my head that D* does things in minimalistic ways when it comes to the tech itself.  I think the boxes have always been designed around today's issue with little to no thought where we might be in just a few years out.  IOW, the HR44 Genie is very fast, faster even than the Hopper w/Sling I had, but it is the only box D* has ever had that is faster than any of E*'s boxes over the years.

 

And it isn't just speed.  Consider the HR20.  4 tuners, yeah sounds great, but could only use 2 at any given time.  A totally illogical and unexcusable design consideration.  And then to watch as each HR from there on until the HR24, be slower than the previous for all too many.  Just poor designs and implementation and is a sign of minimalistic design consideration IMO.  And you don't have to look that far back.  Add an AM21 and it doesn't add a tuner, it replaces one in use.


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#29 OFFLINE   lparsons21

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Posted 14 March 2014 - 09:31 AM

The current menu system isn't so old, but I agree that it could look better. Certainly the HR34 and HR44 Genies could support a more advanced, more responsive OS, but going back now 8 years the real issue is that DIRECTV insists that all its receivers have the same text size, the same number of lines in the guide, etc. What works on a 13" SD TV and what works on a 60" LED are obviously quite different, and different people like different things.

Putting aside some of my personal issues about the typography in the menus (which is sadly a step backwards from the previous) it does at least make sense to offer several text sizes for the guide and info bar.

 

The current menu isn't so old, but the current menu wasn't really any big step up from the old menu to begin with.  All in all, when all the blathering about the 'great, wonderful, new HDGUI' was going on, it was just a very minor step up from what we've seen for years.

 

After using a Hopper, it was a huge disappointment to come back to the very old, outdated years ago, menuing that D* insists on using for whatever reason.  The Genie with the new name and all the advertising could and should have been the way to introduce to the D* subscribers something really new and highly desirable, yet they just let that boat sail!  :(


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#30 OFFLINE   peds48

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Posted 14 March 2014 - 09:40 AM

there are a few times where I had the need of more than 5 tuners and yesterday was one of then, I needed 7 tuners. So I had to fall back on one of my dual tuners HDDVRs for the rest of the recordings


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#31 OFFLINE   lparsons21

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Posted 14 March 2014 - 09:48 AM

there are a few times where I had the need of more than 5 tuners and yesterday was one of then, I needed 7 tuners. So I had to fall back on one of my dual tuners HDDVRs for the rest of the recordings


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I can fully understand that.  With the incessant reruns on all but the broadcast channels, as long as you watch delayed/time-shifted, there is seldom an occurence of needing more than that for me.


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#32 OFFLINE   Paul Secic

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Posted 14 March 2014 - 09:50 AM

I'm sorry but recording 8 shows at once just sounds ridiculous. I mean what % of consumers would actually take advantage of all that. Not many. 

I agree.


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#33 OFFLINE   Curtis0620

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Posted 14 March 2014 - 10:43 AM

I don't use a DVR for the GUI, I use it to record what I want, when I want.  So the most important thing is the number of tuners. I don't care if the menu looks pretty.


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#34 OFFLINE   WB4CS

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Posted 14 March 2014 - 11:44 AM

I don't use a DVR for the GUI, I use it to record what I want, when I want.  So the most important thing is the number of tuners. I don't care if the menu looks pretty.

 

I have to agree with this one. Who cares if the menu isn't pretty or super-duper animated? So what? When I'm watching TV, I'm watching the TV Program, I don't spend hours looking at my DVR menu. 

 

In fact, I'd prefer a simple, text only guide and menu system. I don't need animated menus and a super graphical display just to browse through the guide data. 


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#35 OFFLINE   lparsons21

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Posted 14 March 2014 - 12:04 PM

I want both, and there is no technical reason that you can't.


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#36 OFFLINE   Riverpilot

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Posted 14 March 2014 - 12:19 PM

Yes, but he said 8 record plus both have a live channel..   ;)

Yep, perhaps I should have made myself a bit clearer. :)

 

Please Directv... 2 genies :) For those who don't need that many? Great. For those who want 2 genies, like myself? Bring it on! :)



#37 OFFLINE   TheRatPatrol

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Posted 14 March 2014 - 12:46 PM

Yes, but he said 8 record plus both have a live channel.. ;)

Yep, perhaps I should have made myself a bit clearer. :)

Please Directv... 2 genies :) For those who don't need that many? Great. For those who want 2 genies, like myself? Bring it on! :)

Oops sorry about that, I misread it. :)

Two Genies would be nice, but I'm getting by with 8 tuners now (5+2+1).

Edited by TheRatPatrol, 14 March 2014 - 12:47 PM.


#38 OFFLINE   jeffgbailey

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Posted 14 March 2014 - 01:49 PM

maxing out the 5 tuners is easy if you like sports....got that issue tonight and I even have to drop the 1 min early on one program to fit everything in (2 network shows back to back on different nets, 1 cable show, 3 sports events) so issue is I cant watch anything else (only have Genie)



#39 OFFLINE   zeus

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Posted 14 March 2014 - 04:45 PM

I wouldn't be as concerned with recording 8 shows as I am with available tuners.  I would run into conflicts on a regular basis if I was limited to PTAT, and four open tuners.  There is more math involved, such as a user on Sling and other TVs tuned to live programming.  For me, a Genie, 4 HR24s and 2 H25s leaves me with 13 recordings, 2 live and an open port on the SWM 16.  That is hard to max out in real life.

 

And a nightmare to manage. Just two HR24s gave me headaches going room to room while trying to plot out my recording strategy based on who was going to be where at what time.

 

I don't use a DVR for the GUI, I use it to record what I want, when I want.  So the most important thing is the number of tuners. I don't care if the menu looks pretty.

 

It's more than looks. The latest E* GUI is just more functional.  It's faster and shows more programming at once which makes it much easier to get an overview of available programming. My biggest pet peeve with D* has always been the limited hours in the guide (although the dated look doesn't help matters).



#40 OFFLINE   Drucifer

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Posted 14 March 2014 - 06:54 PM

Dish annouced an 8 tuner dvr.  Wheres Direct tvs?!
 

 

More of a marketing ploy than a tech advance.

 

I rather have two Genies.


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#41 OFFLINE   adamson

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Posted 15 March 2014 - 08:18 AM

WB4CS, on 14 Mar 2014 - 1:44 PM, said:

I have to agree with this one. Who cares if the menu isn't pretty or super-duper animated? So what? When I'm watching TV, I'm watching the TV Program, I don't spend hours looking at my DVR menu. 

 

In fact, I'd prefer a simple, text only guide and menu system. I don't need animated menus and a super graphical display just to browse through the guide data. 

ditto.

 

Directv is not falling behind, no comparison to be had either. Other than the high price of service it is superior.


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#42 OFFLINE   Rich

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Posted 15 March 2014 - 09:43 AM

I'm sorry but recording 8 shows at once just sounds ridiculous. I mean what % of consumers would actually take advantage of all that. Not many. 

 

At the moment, I can record 24 shows at the same time.  How's that for ridiculous?  Of course, I've never done that, I can't even imagine doing that.  The most I've ever recorded was 8 at a time and they were all the same program.  That was unintentional.

 

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#43 OFFLINE   Rich

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Posted 15 March 2014 - 09:54 AM

I think probably every one might agree that the DIRECTV GUI does need a face lift. I know that DIRECTV wants to try to keep the user experience fairly consistent between all their platforms but I think that is holding back the Genie from what it can be changed into. Maybe DIRECTV just needs to wake up and say OK, the HR2X, H2X and SD receiver lines can look the same but Genie will get a 2014 looking interface.

 

I'll buy that.  Let them wreck every Genie owner's life for 6 or 7 months while they figure out how to fix it once they introduce it.  I shudder every time I think of what getting the HD Guide or the DLB fiasco was like.  I have this vision of a committee of software engineers sitting around a table and deciding, "Hey, it almost works, let's throw it out there and see how long it takes to fix."

 

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#44 OFFLINE   Rich

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Posted 15 March 2014 - 09:59 AM

I don't use a DVR for the GUI, I use it to record what I want, when I want.  So the most important thing is the number of tuners. I don't care if the menu looks pretty.

 

I'd be happy with what we've got.  All I ever wanted was something better than a VCR.  

 

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#45 OFFLINE   lparsons21

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Posted 15 March 2014 - 10:15 AM

I can just see you running around the house doing that!!  :)   Or switching units on your tablet/phone app!  Gotta Love IT!!  

 

I think that is the idea behind the Genie/Mini and Hopper/Joey/SuperJoey.  Make a single point of management that will fit most households, and in that I think both D* and E* are now at parity.  With a Genie and a few Minis, you get 5 tuners in one unit so you can manage it from either itself or the minis.  

 

Dish missed the mark a bit with the Hopper, though PTAT made a big difference since the vast majority of homes would find that useful during prime time, but at other times the 3 tuner limit could get ugly.  Now with the Super Joey, you have 5 tuners that are manageable from the Hopper/SuperJoey/Joey, and 6 if you stick an OTA module on the Hopper.

 

Great moves on both companies part!  As they in fact have hit a very good sweet spot for the biggest percentage of households.

 

I still think that D* missed the perfect opportunity to change to a much better HDGUI with the introduction of the Genie, and there's not one thing anyone can say that would make me change my mind.  Why have a 'new' thing that you make a big deal out of, look and operate exactly like the 'old' things?  Doesn't make sense to me!


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#46 OFFLINE   lparsons21

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Posted 15 March 2014 - 10:19 AM

I'll buy that.  Let them wreck every Genie owner's life for 6 or 7 months while they figure out how to fix it once they introduce it.  I shudder every time I think of what getting the HD Guide or the DLB fiasco was like.  I have this vision of a committee of software engineers sitting around a table and deciding, "Hey, it almost works, let's throw it out there and see how long it takes to fix."

 

Rich

 

And given D*'s rather long history of seemingly doing just that, it is a consideration.  To me it says a lot about the programmers/engineers abilities.


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#47 OFFLINE   TheRatPatrol

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Posted 15 March 2014 - 11:13 AM

Theres four things I want to see added to the Genie:

LIST>LIST shortcut to the Manage Recordings screen.

The DASH button made into a one button on/off PIP toggle.

The RED button made into a stop button on the RC71 remotes.

A new HD guide layout with more hours shown at once.

Edited by TheRatPatrol, 15 March 2014 - 11:14 AM.


#48 OFFLINE   HinterXGames

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Posted 15 March 2014 - 12:20 PM

Theres four things I want to see added to the Genie:

LIST>LIST shortcut to the Manage Recordings screen.

The DASH button made into a one button on/off PIP toggle.

The RED button made into a stop button on the RC71 remotes.

A new HD guide layout with more hours shown at once.

 

Ah, see, i would absolutely /hate/ suggestion one. The list button is meant to be a shortcut to the playlist. I'd hate for it to lose that direct to playlist functionality. Not to mention I could imagine the disasters that would occur when people not affluent in the technical side, being taken to their settings constantly when using that button and messing around with things.


Edited by HinterXGames, 15 March 2014 - 12:22 PM.


#49 OFFLINE   peds48

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Posted 15 March 2014 - 12:44 PM

yep DirecTV has to be careful when assigning additional functions to one button, not everybody is so affluent using these remotes


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#50 OFFLINE   slice1900

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Posted 15 March 2014 - 02:13 PM

I still think that D* missed the perfect opportunity to change to a much better HDGUI with the introduction of the Genie, and there's not one thing anyone can say that would make me change my mind.  Why have a 'new' thing that you make a big deal out of, look and operate exactly like the 'old' things?  Doesn't make sense to me!

 

I don't understand why people want something to look new for the sake of looking new. Where is the lack of functionality that a "much better" HDGUI could address that you believe cannot possibly be fixed via changes to the current GUI? Or do you just want eye candy with cool fade effects that you'll get tired of in a year and be ready for another change?

 

They "made a big deal" out of the Genie not for its appearance or GUI, but because of its capabilities - 5 tuners instead of 2, along with the ability to serve clients / RVU TVs. When you're buying a car, would you choose the car that has a fancy touchscreen interface to the climate control, or choose the one that has enough room for your whole family?

 

If Directv was willing/able to give people a configuration option like Tivo does, then they could introduce a new GUI and let the early adopters decide to switch to it and suffer and while those who want things to "just work" can stick with the tried and true, it wouldn't be such a big deal. But giving the Genie a new GUI without a choice would doom all Genie users to suffer for months for the sake of a minority who think there's something wrong with the current interface.

 

If you want a new GUI, maybe the 4K capable receivers, when they're introduced, will get something different than the current batch of HD receivers, since they'll have far more CPU/graphics power at their disposal.


Edited by slice1900, 15 March 2014 - 02:14 PM.

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