i have 1 hr24 dvr and 2 h24 hd receivers, whole home dvr setup with internet.
all of my hd channels are gone. I cannot add them manually, they don't even show up in the guide and if I toggle the hide/show channels in settings it makes no difference they still wont show up.
roughly half of my sd channels show up, however each receiver gets different sd channels. for example I can get msnbc channel 356 on my h24 in the bedroom but not the dvr or the other h24 in my 2nd bedroom. same thing goes with the sd channels with starz, I can get those on the dvr but not any of the other 2 boxes. its like that with the rest of the channels, each box decides what channels they want. I know, its very strange.
for the last few days ive been getting the error 771 on the channels that just don't show up. if I manually punch in the channel, I get the error channel not available, even though its in my package. however no hd whatsoever will show up on any receiver. and will not appear even when all channels is selected.
all internet related services such as youtube, Pandora, apps, etc are now gone.
over the last few days the dvr has been going through a self check at random that lasts for 1-3hrs each time. unplugging, multiple reboots has no effect.
I noticed a software upgrade at 440am and that same morning I got up is when it started acting funny. 0x7eb 3/11 440am.
I called and spoke with a csr and he said the swm was ok and it could be a decoder inside the dvr causing the problem. does that sound possible?
ive been a customer for several years and I ended up getting a free genie & mini client upgrade to be installed next week. but I cant help but wonder what in the world possessed my setup.
your thoughts and input is appreciated :-)
Edited by JcT21, 14 March 2014 - 07:36 PM.