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Guest Message by DevFuse

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Android App not allowing ondemand


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2 replies to this topic

#1 OFFLINE   drjfjr

drjfjr

    New Member

  • Registered
  • 8 posts
Joined: Jan 31, 2009

Posted 16 March 2014 - 12:32 PM

tried using dishanywhere android app. everything was working great till i tried an on demand item. an error showed up saying could not authorize. too many devices. I checked and only one device was shown. The one i was on. i un authorized it and then tried re authorizing and it gave me the same message. I called dish support and they could not help. Anyone else have this issue and solved it?

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#2 OFFLINE   Mike.H_DISHNetwork

Mike.H_DISHNetwork

    Godfather

  • DISH Representative
  • 298 posts
Joined: Feb 01, 2011

Posted 19 March 2014 - 02:21 PM

drjfjr,

This is an issue we are aware of and we are gathering more information to get this resolved. Would you please provide me the following information in a PM?

User name and password –

Receiver # -

Smart Card # -

Hardware ID –

Software Version –

Thanks


  • drjfjr likes this

#3 OFFLINE   dish556

dish556

    AllStar

  • Registered
  • 59 posts
Joined: Feb 18, 2014

Posted 19 March 2014 - 03:41 PM

drjfjr,

This is an issue we are aware of and we are gathering more information to get this resolved. Would you please provide me the following information in a PM?

User name and password –

Receiver # -

Smart Card # -

Hardware ID –

Software Version –

Thanks

 

 

I don't know why you made a Kindle HDX app and not a kindle hd app why even make one it unfair to the people with a Kindle fire HD!






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