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Guest Message by DevFuse

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Genine upgrade?


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52 replies to this topic

#41 OFFLINE   harsh

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Posted 06 April 2014 - 03:23 PM

If someone doesn't want want Whole Home DVR Service, then they shoudl choose top get a regular HD DVR installed.

New customers pay the Advanced Receiver Service charge whether DIRECTV installs a Genie or Plus HD DVR. The difference there is that they have to pay $199 for a Plus HD DVR and the Genie is free.

I wouldn't be surprised if this applied to existing customers who upgrade to Plus HD DVRs at some point.

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#42 OFFLINE   242424

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Posted 06 April 2014 - 04:40 PM

Sure.  According to a Neilsen report, in late 2011, only 17% of households with TV's had one TV.  28% has two TV's and 55% had 3 or more TV's.  A the time, they predicted that in 2012, those numbers would be 15%, 29% and 56% respectively.  Even if every one of those one-TV households wanted Genies, they would be "a very small minority".

 

I'm not sure if everyone will be able to see the original report from my link (I needed to provide info in order to see it).  So, here's a link to an article that references that report.  However the article has a typo where they state that 14% of 2012 TV owning households will have 1 TV.  The number in the actual report is 15%.

 

That's the number of TV's, I have 4 tv's and ONE receiver. I do see where you said a "single tv" now but the number of TV's doesn't mean they are connected to DTV so that doesn't tell the whole story. 



#43 OFFLINE   Bill Broderick

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Posted 06 April 2014 - 06:07 PM

That's the number of TV's, I have 4 tv's and ONE receiver. I do see where you said a "single tv" now but the number of TV's doesn't mean they are connected to DTV so that doesn't tell the whole story. 

 

Do you really think that there are a lot of DirecTV customers with your configuration?  Do you think that DirecTV wants to cater to people with your configuration?  I don't.  I think that they want people like you to have 4 receivers. 



#44 OFFLINE   242424

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Posted 06 April 2014 - 08:03 PM

Of course that's what they want but what they want and what they get are two different things. DTV should want to cater to every customer they have, every single one. 



#45 OFFLINE   inkahauts

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Posted 06 April 2014 - 09:17 PM

By making all their stuff work together as they have, older and newer, and no limits on why combinations or how many recovers or DVRs you have other than max one genie at the moment, they cater to more people than most other companies do now. At least IMHO. Charging an extra 3 for the additional tuners and recording is not totally out of line when you look at how other companies charge for all their stuff.

Look at Verizon's pricing on their new six tuner DVR. Vs their regular DVRs.

#46 OFFLINE   peds48

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Posted 06 April 2014 - 09:26 PM


Look at Verizon's pricing on their new six tuner DVR. Vs their regular DVRs.

What is it?


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#47 OFFLINE   inkahauts

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Posted 06 April 2014 - 09:28 PM

I can't recall the exact but it's not the same as their regular DVR. And I think they have specific pricing for two as well.

#48 OFFLINE   Bill Broderick

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Posted 07 April 2014 - 01:35 PM

It appears that Cablevision isn't allowing new customers to get a local DVR anymore.  The only DVR service on their website is the Multi-room DVR and it costs $12.95 per month (as opposed to DirecTV's $13 when you add DVR + Whole Home).



#49 OFFLINE   coolman302003

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Posted 07 April 2014 - 02:33 PM

What is it?

 
From a VZ Fios TV thread over at DSLReports...
 
 
DVR TV Only (72xx, 2 tuners) $11/month
Multi-Room DVR (72xx, 2 tuners) $12/month
Enhanced DVR (VMS, 6 tuners) $22/month
Premium DVR (2 VMS, 12 tuners) $32/month
 
Additional Monthly Equipment Pricing (Must include DVR as 1 room)
 
1 room $11.99/mo
2 rooms $19.98/mo
3 rooms $27.99/mo
4 rooms $34.99/mo
5 rooms $41.99/mo
6 rooms $47.99/mo
7 rooms $53.99/mo
8 rooms $59.99/mo
9 rooms $65.99/mo
10 rooms $71.99/mo
 
Equipment pricing may vary as some VHO's are lower.

List of networks with HD VOD content available on DIRECTV   DIRECTV Customer Service Live Online Chat (available from 8am-1am ET)   DIRECTV Regional Sports Network (RSN) fee lookup tool (zip code required)
 
DIRECTV Premium Channel Pricing: 1=$13.99 ($17.99 for HBO) | 2=$25 ($30 with HBO) | 3=$35 ($40 with HBO) | 4=$43 ($48 with HBO) | All 5=$55 per month 
 
My Setup: 5-LNB SlimLine with SWM-16 | HR44-700 w/AM-21N | HR24-200 | H25-100 | H25-100 | C41-500


#50 OFFLINE   dishinitout

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Posted 07 April 2014 - 11:07 PM

DTV should want to cater to every customer they have, every single one.


That may work for a small business and keep them in business, but would quickly put a large company into chaos and out of business....

Large companies need the guidelines in place that cater to most but not all, within reason.



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#51 OFFLINE   Joe Tylman

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Posted 07 April 2014 - 11:53 PM

Of course that's what they want but what they want and what they get are two different things. DTV should want to cater to every customer they have, every single one. 

 

 

Part of running a successful business is identifying what customer's you want and what customer's you don't want. The ability to identify and cater to those successfully is what will make a company successful or not. Most companies fail when they attempt to cater to everyone. 


All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#52 OFFLINE   harsh

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Posted 08 April 2014 - 12:28 AM

It appears that Cablevision isn't allowing new customers to get a local DVR anymore.  The only DVR service on their website is the Multi-room DVR and it costs $12.95 per month (as opposed to DirecTV's $13 when you add DVR + Whole Home).

If you have DIRECTV installed new with a DVR capable of Whole Home, it will cost you $25/month for Advanced Receiver Service.

Too often we enjoy the comfort of opinion without the discomfort of thought. -- JFK


#53 OFFLINE   peds48

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Posted 08 April 2014 - 04:32 PM

Part of running a successful business is identifying what customer's you want and what customer's you don't want. The ability to identify and cater to those successfully is what will make a company successful or not. Most companies fail when they attempt to cater to everyone. 

Exactly, and the process starts by doing a credit check, this weeds out lots of head aches 


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 




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